Payment Lifecycle Associate I - Billing Operations

Demonstrates business acumen and is knowledgeable about policies, trends, and information affecting the organization.  Coordinating across multiple applications within the Release for certain aspects of the project such as testing calendar, reporting, and implementation.  Provide thought leadership and direction across your Release team. 

As a Payment Lifecycle Associate I within Commercial and Investment Bank, you will focus on providing management and direction to teams at a Treasury Service Payments Global Billing Release level. The Releases include new functionality, complicated financial testing, regression testing and coordination with all Treasury Service Payments Global Billing application projects within the Release.

Job Responsibilities

• Managing standard PDF deliverables throughout the life cycle of a Release / Project including developing and producing artifacts for scheduling, roles and responsibilities, resource estimates, change controls, risk and issue management, etc.
• Directing and setting priorities
• Resolving conflicts that may arise by demonstrating leadership and appropriate decision-making competencies
• Promoting an ongoing dialogue across the Release and ensuring status is effectively communicated
• Ensure requirements submitted for the Release are executable; all necessary tools to test have been requested; understanding is established on how to test and validate once in production
• Understanding of the business units impacted by assigned projects
• Maintain multiple plans, monitoring numerous deliverables, can comfortably handle risk and uncertainty
• Is approachable, demonstrates managerial courage and tackles issues head-on, can comfortably handle risk and uncertainty
• Delegates and shares information appropriately, and builds trust within a team
• Relates well to all levels of the organization, deals with any issues within the team decisively and in a timely manner
• Directs project activities to ensure high quality results within defined time and budget schedules

Required qualifications, capabilities and skills:

• College degree or equivalent work experience
• Must be familiar with Project Management discipline and methods
• Able to operate independently, follow tight deadlines, organize and prioritize work within a matrix management environment
• A pragmatic collaborator with strong communication and facilitation skills
• Proficient level knowledge of Microsoft suite of tools (Word, Excel and PowerPoint)

Preferred qualifications, capabilities and skills:

• Minimum 5 years of JPMorgan Chase work experience 
• Formal accreditation in Project Management method (PMP) 
• Treasury Services (TS) / Banking experience a plus; TS Payments Billing experience 
• Broad experience in an Operational, Technology or Business Project Manager role