What are the responsibilities and job description for the Product Delivery Manager, Vice President - HR Data Products position at JPMorgan Chase?
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in HR Data Products, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Collaborate with Global HR operations, HR Data Science, HR Data Product to complete process mapping and process reengineering to recommend where Artificial Intelligence/Robotic Process Automation can be applied in mobility, payroll, etc
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Demonstrated knowledge of Artificial Intelligence/Robotic Process Automation
- Knowledge of SAAS platforms and user data to power excellent user experiences.
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Proficient knowledge of HR processes and how they are executed in a SAAS environment
- Familiarity with Oracle HCM, UiPath, Python, and LLM Suite
