What are the responsibilities and job description for the Property Management - Program Manager, Vice President position at JPMorgan Chase?
Join our Global Real Estate team to oversee the development and implementation of all Change Management related technology platforms supporting Engineering & Operations (O&E).
As a Program Manager within the Global Real Estate (GRE) team, you will be responsible for the development, implementation, and management of all technology platforms related to Change Management. This includes a particular emphasis on the O&E Change Management tool, ensuring its smooth integration and adoption throughout the organization. You will guide a team of professionals, fostering innovation and efficiency in real estate technology solutions to support the company's growth and operational goals. This role demands robust program management and presentation skills, including vendor and stakeholder engagement, while steering through the stages of ideation, funding, planning, and execution.
Job Responsibilities:
- Develop and execute a comprehensive Change Management strategy for Operations & Engineering, aligning with the organization's overall business goals and risk mitigation strategy.
- Lead the evaluation, selection, and implementation of technology solutions that enhance Engineering & Operations and drive business value.
- Provide leadership and direction to direct reports, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, ensuring they have the skills and resources needed to succeed in their roles.
- Oversee the management and optimization of Change Management related technology platforms, ensuring they meet the needs of internal stakeholders and support operational efficiency.
- Ensure the successful implementation and adoption of the Change Management tool, facilitating smooth transitions and minimizing disruptions. Develop training programs to ensure efficient deployment of new Operations & Engineering technology occurs across relevant stakeholders and service providers.
- Collaborate with cross-functional teams, including IT, operations, and business units, to understand their needs and ensure technology solutions align with their change management objectives.
- Act as a liaison between technology teams and senior leadership, providing regular updates on project progress and technology initiatives.
- Ensure effective communication is maintained for all GRE Change Management initiatives across all cross-functional teams including annual Major Event Planning Calendar coordination process.
- Stay abreast of industry trends and emerging technologies, identifying opportunities to enhance the organization's change management technology capabilities.
- Drive continuous improvement initiatives, leveraging data and feedback to optimize technology solutions and processes.
- Develop and propose budget for real estate technology initiatives, ensuring efficient allocation of resources and cost-effective solutions.
Required qualifications, capabilities, and skills:
- 8 years of aligned Real Estate Program Management experience, with a focus on real estate aligned technology platforms
- Demonstrated understanding and successful application of property management processes and general construction terminology
- Proven experience in change management and implementing technology solutions in a complex organizational environment
- Bachelor's degree in Information Technology, Business Administration, Real Estate, or a related field
Preferred qualifications, capabilities, and skills:
- Leadership and team management skills, with the ability to inspire and motivate a diverse team
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
- Strategic thinker with a track record of driving innovation and delivering results in a fast-paced environment
