Senior Associate- Product Manager

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in the Partner Channel, you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job Responsibilities:

• Create executive presentations and stakeholder updates in collaboration with the Partner Channel Product Owner.
• Execute the product discovery framework, manage discovery efforts, and conduct market research to uncover customer solutions and integrate them into the roadmap.
• Partner with Partner Channel Area Product Owners on strategic initiatives and ad-hoc analysis to inform their vision and long-term planning.
• Advance the CCB Product Engagement Model and drive adoption of Partner Channel capabilities and services across CCB.
• Partner with the Product Manager to identify new product opportunities through user research and discovery.
• Consider and plan for upstream and downstream implications of new product features on the overall product experience.
• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap.
• Analyze, track, and evaluate product metrics, including time, cost, and quality targets across the product development life cycle.
• Partner with colleagues across Benefits & Rewards to deliver cross-B&R strategic initiatives.
• Support the development and reporting of product-level objectives and key results (OKRs) to identify and quantify product-level impact.
• Assist the Partner Channel Product Owner with the product roadmap, vision, development, execution, risk management, and business growth targets.

Required Qualifications, Capabilities, and Skills:

• Minimum of 3 years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities, including discovery and requirements definition.
• Experience driving change within organizations and managing stakeholders across multiple functions.
• Ability to scope and structure complex problems, apply creative thinking, and develop solutions in a hypothesis-driven and iterative process.
• Comfortable with ambiguity in instruction; can own and advance complex projects end-to-end.
• Can develop strong client relationships, collaborate effectively across all levels of the organization, and lead and influence without having positional authority.
• Highly skilled in building and presenting executive-level slides using PowerPoint and in advanced financial modeling using Excel.

Preferred Qualifications, Capabilities, and Skills:

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Experience in a top-tier management consulting firm preferred.

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).