Senior Global Mobility Advisor, Vice President

Step into a pivotal role with JP Morgan Chase as a Vice President - Global Mobility Advisor (GMA) for Top Talent. As a key member of our dynamic Global Mobility team within United States Human Resources, you will take ownership of the global relocation and assignment processes for our senior level employees. Your mission is to ensure flawless execution of these processes while crafting cohesive, seamless, and personalized experiences for our relocating employees. This is an exciting opportunity to make a significant impact on the careers of our top talent and contribute to the strategic goals of our organization.

As a Senior Global Mobility Advisor, specializing in top talent relocations and assignments, you will collaborate with HR colleagues to provide expert guidance and coordination for international relocations and assignments of senior-level personnel. This role offers the chance to engage with senior employees, managers, and business leaders, addressing a variety of topics with precision, empathy, and a commitment to maintaining high-quality standards and data integrity. Reporting to the Global Head of Delivery, your primary responsibility will be to coordinate the relocations and assignments of managing directors and senior leaders into the U.S., while working with regional leads to oversee and coordinate moves to other countries.

Job Responsibilities

• Deliver flawless basics in all aspects of global mobility, ensuring high-quality standards and data integrity.
• Collaborate closely with HR colleagues and managers to design and recommend tailored international relocation and expatriate assignment packages, ensuring that solutions are strategically aligned with business objectives and meet the unique needs of our top talent.
• Act as a central point of contact to track and monitor the progress of senior moves, ensuring seamless execution.
• Build and maintain executive reporting on the status of moves, providing clear and timely updates to stakeholders.
• Anticipate potential issues and proactively solve them before they impact employees.
• Conduct employee briefings on package offerings, programs, and processes, including domestic relocation and international assignments, covering expatriate compensation, payroll, tax, and vendor services.
• Liaise with external vendors on immigration, destination, and shipment services, addressing service issues as needed.
• Manage day-to-day cases for the existing relocation and expatriate population, handling ad hoc queries.
• Assist and coordinate projects to improve processes and offerings
• Conduct quantitative and qualitative analysis to support the global mobility program.
• Continuously enhance and uplift our products and services by focusing on cohesive, frictionless, and personalized experiences for our employees.

Required qualifications, capabilities, and skills

• Demonstrated experience in operations delivery, successful project execution and process optimization.
• Proven ability to effectively engage and collaborate with senior HR colleagues, senior managers, and organizational leaders, fostering strong professional relationships.
• Exceptional cross-functional coordination skills, with a history of managing interactions with diverse internal and external stakeholders.
• Outstanding analytical skills paired with a strong customer service orientation, adept at navigating and resolving challenging situations with poise.
• Highly motivated, adaptable, and capable of thriving under pressure, maintaining productivity and focus in dynamic environments.
• Meticulous attention to detail and a proactive approach to issue resolution, complemented by strong organizational skills to manage multiple projects and caseloads efficiently.
• Excellent verbal and written communication skills, with proficiency in the Microsoft Suite for creating compelling presentations and conducting thorough analyses.

Preferred qualifications, capabilities, and skills

• Project management experience is a plus.
• Understanding of international compensation, payroll, tax, and relocations/assignments.