What are the responsibilities and job description for the Senior Product Associate CAMP position at JPMorgan Chase?
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Customer Acquisitions Health and Controls, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Manages backlog of engineering solutions to improve the stability and resiliency of production and non-production environments
- Delivers engineering best practices and solutions across a large product group
- Champions engineering best practices and automated testing practices in production and non-production environments
- Enforces governance standards to ensure optimal hygiene practices for application
Required qualifications, capabilities, and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Expertise in continuous integration and continuous delivery methodologies
- Expertise with automated testing including, but not limited to, unit, component, contract, end to end, and production testing
- Experience in delivery of engineering best practices and solutions across a large product group
- In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA/JIRA Align, etc.)
- Excellent communication and presentation skills
Preferred qualifications, capabilities, and skills
- Expertise in site reliability engineering practices
- Experience in AI testing tools
