What are the responsibilities and job description for the Technology Category Manager - Global Supplier Services position at JPMorgan Chase?
JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs. With over 600 team members in 11 countries, our Global Supplier Services (GSS) organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers. Leveraging firm-wide buying power and controlling risk are consistent overarching goals. GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally.
As a Technology Category Manager within Global Supplier Services, you will cover technology in the Consumer and Community Banking (CCB) line of business, you will play a key role in the continued digitization of a $86 billion business that services over 84 million consumers, of which 71 million are active on mobile. You will identify best-in-class software and SaaS suppliers, source products, and negotiate pricing and terms. You will find and unlock value through optimizing commercial relationships, and protect the firm by managing third party risk.
Job responsibilities:
- Lead the development and execution of multi-year category and supplier spend management strategies, focusing on digital consumer-facing categories and products
- Conduct in-depth cost and spend analysis to develop target savings & cost reduction initiatives
- Drive sourcing events: work with stakeholders to define requirements, identify qualified suppliers, execute competitive selection processes, and negotiate contracts
- Partner and collaborate with internal business & technology stakeholders, in-house Legal, Risk and Finance teams, and your colleagues in Sourcing.
- Develop subject matter & market expertise; provide thought leadership
- Proactively engage with clients to identify and develop value added opportunities and comprehensive sourcing strategies
- Drive cost reduction and savings, supplier optimization, risk mitigation, order & payment compliance, and preferred supplier identification
Required qualifications, capabilities, and skills:
- 7 years of experience in managing technology categories and spend, with exceptional delivered results
- Commercial mindset and negotiation ability, especially relating to software (both on premise and SaaS) and cloud
- Communication skills: ability to communicate effectively with stakeholders and senior management. Explain commercial and contractual concepts, and how value is being delivered
- Market Research: ability to conduct market/industry/supplier analysis and synthesize data into a consumable format
- Risk Management: knowledge of business risk factors and business savvy to minimize risk appropriately and communicate acceptance of risk factors when required.
- Sourcing Methodology: strong knowledge of the key aspects of the RFI/RFP/RFQ and five step sourcing process
- Bachelor’s Degree
Preferred qualifications, capabilities, and skills:
- Financial services industry experience
- Legal acumen; strong understanding of complex master-level agreements
