What are the responsibilities and job description for the Trading Services Associate I position at JPMorgan Chase?
Introductory Marketing Language:
Are you ready to make a significant impact in the dynamic world of trading services? Join JP Morgan Chase as a Trading Services Associate, where you'll be a vital resource for our front office and client-facing stakeholders. As a key liaison between the business, technology, control partners, and operations, you'll ensure seamless trade execution and provide innovative solutions in a fast-paced environment. Be part of a team that values excellence, collaboration, and professional growth.
Job Summary:
As a Trading Services Associate in the Global Trading Services team, you will investigate inquiries, monitor trade execution flows, and perform trade reconciliations. You will gain a fundamental understanding of our trading platforms and systems, providing and communicating solutions effectively in person, by phone, and by email.
Job Responsibilities:
- Provide end-to-end trade flow support across all product channels globally.
- Monitor ongoing support needs to address changes and gaps.
- Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.
- Ensure the accurate and timely escalation and resolution of all inquiries.
- Address ad hoc queries from operations, technology, and the front office.
- Facilitate training for new application users.
- Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements/products.
Required Qualifications, Capabilities, and Skills:
- 2 years of financial industry experience.
- In-depth knowledge of Excel, PowerPoint, and Internet technologies.
- Highly disciplined, a self-starter, and the ability to execute on assignments independently.
- A team player who demonstrates work ethic and consistently demonstrates a high level of professionalism.
- Attention to detail with superior written, verbal, and problem-solving skills.
- Excellent organizational and time management skills.
- Ability to communicate with all levels within the Line of Business.
- Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.
Preferred Qualifications, Capabilities, and Skills:
- Experience in a fast-paced, high-pressure environment.
- Ability to adapt to changing priorities and manage multiple tasks simultaneously.
- Bachelor’s degree strongly preferred.
