What are the responsibilities and job description for the User Experience Design Lead - Vice President- TECH Job at JPMorgan Chase in Colu position at JPMorgan Chase?
Join our innovative team as a Vice President of Experience Design in Technology, where you'll lead transformative design initiatives that enhance user experiences across our products and services.
As a Vice President of Experience Design in Technology, you will play a pivotal role in shaping user experiences across our products and services. Leveraging your deep knowledge of design and research practices, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are visually appealing, accessible, and user-friendly, enhancing the overall customer experience.
Job Responsibilities
- Develop and execute design / research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas.
- Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
- Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion.
- Collaborate with cross-functional teams to integrate user experience design into product development processes, ensuring seamless and customer-centric solutions.
- Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
Required Qualifications, Capabilities, and Skills
Preferred Qualifications, Capabilities, and Skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
Equal Opportunity Employer / Disability / Veterans
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