What are the responsibilities and job description for the Business Support Management Associate position at JPMorganChase?
Job Description
Are you passionate about leading a dynamic team of administrative professionals to drive business success? Join us in this exciting opportunity to shape the future of our business operations. This role offers ample opportunities for growth and development, allowing you to make a significant impact.
Job Summary
As a Business Support Associate within the Business Support Management team, you will play a pivotal role in managing and developing a team of Executive Administrative professionals. You will provide guidance and leadership, ensuring excellence in business coverage and maintaining stringent governance and compliance standards. Your work will directly contribute to the success of our Commercial and Investment Bank, fostering a collaborative and innovative team culture.
In this role, you will partner with various functional groups, including Recruiting, Employee Relations, Marketing, and Technology, to ensure consistency in business practices and service delivery. You will also lead projects and initiatives for the Administrative Management team, driving thought leadership and operational efficiency.
Job Responsibilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
Are you passionate about leading a dynamic team of administrative professionals to drive business success? Join us in this exciting opportunity to shape the future of our business operations. This role offers ample opportunities for growth and development, allowing you to make a significant impact.
Job Summary
As a Business Support Associate within the Business Support Management team, you will play a pivotal role in managing and developing a team of Executive Administrative professionals. You will provide guidance and leadership, ensuring excellence in business coverage and maintaining stringent governance and compliance standards. Your work will directly contribute to the success of our Commercial and Investment Bank, fostering a collaborative and innovative team culture.
In this role, you will partner with various functional groups, including Recruiting, Employee Relations, Marketing, and Technology, to ensure consistency in business practices and service delivery. You will also lead projects and initiatives for the Administrative Management team, driving thought leadership and operational efficiency.
Job Responsibilities
- Lead and manage a team of Administrative Professionals, ensuring superior administrative coverage and support.
- Conduct regular strategic business reviews and manage stakeholder relationships.
- Develop and nurture top talent within the team through effective coaching and training.
- Partner with Client Engagement/Events and Sponsorship teams to support local event activity.
- Ensure oversight for local control and reporting activities, maintaining compliance with standards.
- Collaborate with functional groups to foster consistency in business practices.
- Independently own all facets of the performance management process.
- Drive thought leadership initiatives to improve operational efficiency.
- Lead and support projects and initiatives for the Administrative Management team.
- Strong natural people leader with exceptional communication and interpersonal skills.
- Control orientation with a focus on enforcing a dynamic control/compliance environment.
- Proficiency in Microsoft Office Suite and other relevant applications.
- Highly adaptive to integrating and using new technologies.
- Proactive mindset with the ability to take initiative and drive results independently.
- Proven leadership experience with a track record of motivating high-performing teams.
- Prior experience in event planning and management.
- Visa sponsorship is not available for this position.
- Work schedules will vary within a full-time, 40-hour per week schedule.
- You must be willing to work during our operating hours, which may include evenings, weekends, and holidays.
- Specific information regarding work schedules will be provided by the recruiter.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
