What are the responsibilities and job description for the Director of Site Reliability Engineering position at JPMorganChase?
You have discovered the perfect setting to expand your skills and make a meaningful impact. Partner with an organization committed to defining the future of site reliability in the financial sector.
Job responsibilities
- Manages stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirements
- Anticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirements
- Applies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplines
- Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation
- Manage the Product Infrastructure/SRE function for business critical, AI platforms in hybrid multi-cloud environment.
- Collaborates with multiple stakeholders for complex projects and takes accountability for AI products reliability and user experience.
Required qualifications, capabilities, and skills
- Experience leading technologists to manage, anticipate, and solve complex technological issues
- Influences the team’s culture by championing innovation and change for success
- Experience hiring, developing, and recognizing talent
- Draws upon leadership experience to engage team members to expresses complex ideas with appropriate level of detail
- Formal training or certification on software engineering concepts and 10 years applied experience
- 10 years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise
- Experience in building large scale distributed managed services or large-scale infrastructure platforms
- Demonstrated prior experience with maturity uplifts, observability strategies and TOIL reduction at an enterprise scale
- Demonstrated prior experience managing high severity production incidents to resolution
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
