What are the responsibilities and job description for the Payer Client Service Account Manager - Healthcare Payments - Vice President position at JPMorganChase?
If you are passionate about healthcare technology, supporting the needs of your customers, and have a strong desire to be a client-facing strategic account leader, we would love to speak with you about joining our team.
As a Client Service Account Manager in Healthcare Payments, in this role you are pivotal in driving revenue growth and managing strategic relationships with payer clients in the healthcare sector. You will possess a strong background in sales, relationship management, and strategic planning within the financial services or healthcare payments industry.
Job responsibilities
- Take full responsibility for meeting and exceeding sales targets related to healthcare payment solutions. Develop and execute strategies to achieve revenue goals.
- Drive revenue growth by identifying new business opportunities, upselling, and cross-selling JPMorgan's healthcare payment solutions to existing and potential payer clients.
- Build and maintain strong, long-lasting relationships with payer clients. Understand their needs and ensure that JPMorgan's services effectively meet those needs.
- Develop and implement strategic plans to expand JPMorgan's presence and influence in the healthcare payments market. Collaborate with internal teams to align strategies and deliver comprehensive solutions.
- Stay informed about industry trends, regulatory changes, and competitive dynamics. Use this knowledge to inform business strategies and maintain a competitive edge.
- Work closely with product development, marketing, and customer coverage and service teams to ensure a cohesive approach to serving payer clients and enhancing client satisfaction.
Required qualifications, capabilities, and skills
- Proven experience in sales, relationship management, or business development within the financial services or healthcare payments industry.
- Identify upsell opportunities with responsibility to demo, propose and close
- Identify service and utilization trends within the Payer clients, then develop and execute an action plan to address the issues. Respond to service escalations in a timely manner and ensure escalations are brought to full resolution.
- Healthcare Payments technology and Health Plan experience required,
- Excellent communication, negotiation, and interpersonal skills.
- Ability to develop and execute strategic plans to achieve business objectives.
- Strong analytical skills and the ability to interpret market trends and data.
Preferred qualifications, capabilities, and skills
- Bachelor’s degree in business, Finance, or a related field
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
