What are the responsibilities and job description for the Risk Management - Fraud Risk Product Delivery Manager - Vice President position at JPMorganChase?
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Product Delivery Manager in Fraud Risk, you will interact with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions. You will coordinate with area product leads from initiation through implementation, communicating and coordinating with stakeholders across the firm to work toward the best possible outcomes. You are both customer and execution focused and equally passionate about solving business problems through innovation and modernization. If you possess strong project management and communication skills and enjoy managing a product roadmap with multiple stakeholders, this may be the right role for you.
Job Responsibilities
- Partner with product owners, data scientists, fraud strategists, and other key stakeholders to clearly define and plan project deliverables and oversee the execution of the overall roadmap plan.
- Ensure project tracking and documentation is complete; ensure JIRA project statuses are updated.
- Effectively facilitate and manage meetings with a clear agenda, recap discussions and provide actionable items.
- Coordinate planning sessions with area product teams, technology, strategy partners, and other stakeholders.
- Coordinate and contribute to various area product reporting needs. Has the ability to frame messages for different audiences and "tell the story."
- Establish and maintain strong working relationships with project workstream leads, business stakeholders, technology, operations, peers, subject matter experts and others.
- Escalate issues and risks appropriately, drive to resolution.
- Drive project and process methodology consistency and maturity across the team.
- Influence a culture of community and inclusivity across the team and department
Required qualifications, capabilities, and skills
- Minimum of 8 years of experience in project management in financial services
- Well versed with Agile methodology and experience in driving projects under this framework.
- Ability to multi-task and manage and deliver competing priorities
- Self-motivated, tenacious with excellent time management/prioritization skills
- Strong, clear, and concise written and verbal communications with ability to edit and prepare executive level communications with fast moving pieces of information
- Adept at working in matrix organization and dynamic high performance teams
- Strong inter-personal skills to instill confidence and trust
Preferred qualifications, capabilities, and skills
- Bachelor's degree preferred
- Preferred experience with using workflow tools, SharePoint, Jira, and Tableau
- Preferred Certification for Project Management
- Experience in fraud risk a plus
- Experience working with globally distributed scrum teams a plus
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
