Risk Management - Strategic Analytics Credit Card - Associate

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about challenging the status quo and striving to be best-in-class.

As a Card Risk Reporting & Analytics Associate within the Card Services Risk group, you will be accountable for execution of Card Risk reporting/dashboards and data quality controls for Card Services Risk. You will be joining a high visibility team accountable for the execution of Card Services Risk reporting and data controls across the organization, but you will also engage with Risk Governance, Controls, Quality Assurance and Internal Audit partners to maintain and demonstrate compliance with the reporting and data policies, procedures and controls.

Job Responsibilities

• Ensure execution of proper procedures and controls to ensure Card Services Risk has 100% Quality Assurance Score and zero findings including timely package distribution, report validation, inventory management, and user access management
• Ensure reporting change management and validation processes are being executed and evidences are maintained
• Support the Card Risk Reporting Portal (report distribution platform) managing user registration, user access, and engagement with Risk Architecture for UAT for portal releases
• Support Data management activities using the Data Management Portal (DMP) for Card Risk Reporting developing an understanding of data sources and inputs for reporting, best practices for data and guidance for data documentation, criticality assessment, business requirement for data quality rule monitoring and review and disposition of rule breaches
• Manage Certification for inventory affirmations and 3x year affirmation for User Access to Card Risk Reporting Portal, and quarterly Shared Drive User Certifications
• Raise tickets for report and data issues with IT, and work with IT teams to drive timely resolution and closure of tickets
• Create and maintain periodic and ad hoc reports. Including ownership of the highly visible MIS deliverables such as Card EMR. This role includes exposure to acquisitions, portfolio management, collections, recession readiness, health of the consumer, industry analysis, and other risk topics

Required qualifications, capabilities, and skills

• BA/BS degree required. Minimum 2 years’ experience in project management, business management, or relevant business associate experience
• Strong analytical, interpretive and problem solving skills with the ability to develop common sense solutions to complex business challenges
• Project management skills, process documentation and job aid building, requirements documentation, report/dashboard build, UAT testing, data validation
• High degree of initiative, self-direction, and ability to work well under pressure
• Tableau and JIRA experience. Strong Microsoft PowerPoint and Excel skills
• Strong written and verbal communication skills, including ability to present findings to Senior Management
• Ability to thrive in a matrix environment and build partnerships with colleagues at various levels, across multiple locations

Preferred qualifications, capabilities, and skills

• Knowledge of consumer risk management and governance concepts
• Advanced degree is preferred
• SAS and/or Python coding skills.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans