What are the responsibilities and job description for the Sports and Entertainment Marketing Ticketing Associate position at JPMorganChase?
Job Description
The Sports & Entertainment Marketing team (S&E) manages the firm’s marquee sponsorships for the firm. Few examples include Madison Square Garden, Chase Center and US Open tennis. Partnerships, such as venues, teams, and events, are managed centrally by the S&E team to serve the needs of businesses and initiatives across JPMorgan Chase.
As a S&E Marketing Ticketing Associate on the Sports and Entertainment marketing team, you will manage all aspects of ticket and suite management with sports and entertainment external partners. You will collaborate closely with LOB contacts to meet the businesses’ client hosting objectives. You should enjoy working as part of a team, & independently while managing responsibilities and improving processes and operations.
Job Responsibilities
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
The Sports & Entertainment Marketing team (S&E) manages the firm’s marquee sponsorships for the firm. Few examples include Madison Square Garden, Chase Center and US Open tennis. Partnerships, such as venues, teams, and events, are managed centrally by the S&E team to serve the needs of businesses and initiatives across JPMorgan Chase.
As a S&E Marketing Ticketing Associate on the Sports and Entertainment marketing team, you will manage all aspects of ticket and suite management with sports and entertainment external partners. You will collaborate closely with LOB contacts to meet the businesses’ client hosting objectives. You should enjoy working as part of a team, & independently while managing responsibilities and improving processes and operations.
Job Responsibilities
- Coordinate with venues on event requests and receipt of tickets
- Allocating tickets based on priorities and demand while working with internal partners
- Placing orders in the firm’s ticket management system
- Support mobile ticket distribution
- Coordinate remaining inventory to meet business needs for internal business groups, BRGs and employee purchase
- Support team in ticket management for high priority events such as US Open Tennis
- Manage purchase cards, manage budgets, pay invoices, guide renewal conversations, receive budget approval
- Update procedures and Controls requirements to ensure firm follows all requirements
- Provide analysis and management reporting
- Improve processes and lead improvements to operations
- Coordinating ticket coverage includes properties nationwide and some ticket troubleshooting, some flexibility needed to cover venues and LOB needs based on event schedule.
- BA/BS degree and two plus years related work experience
- Excellent organizational and project management skills.
- High attention to detail and accuracy.
- Demonstrated proficiency in operations and transaction accuracy
- Proficient in Excel, PowerPoint, Word, MS Access
- Familiarity with databases or content management systems
- Experience working with client facing LOBs
- Superior verbal and written communication skills
- Team player with the ability to work collaboratively and develop partnerships
- Strong work ethic and highly motivated
- Please note: This role will only be considered in New York, NY…we will not consider other locations, or remote work at all.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
