Trading Services Associate

Treasury and Chief Investment Office — Trade Support - Associate

Elevate your career with the TCIO Execution Middle Office in Delaware, where you'll be at the heart of financial innovation and excellence. Join a team that provides essential Trade Support, Settlement, and Product Control to TCIO desks, enabling seamless execution of transactions and effective position management.

As a Trading Services Associate in the Middle Office Trade Support team supporting TCIO's North America activity, you will be responsible to ensure the business is well supported and properly controlled. Due to the constant evolution of business and regulatory initiatives, your role will necessitate your involvement in daily processes as well as special projects. You will work closely with Portfolio Managers to fully understand business drivers and support requirements, as well as colleagues within settlement, financial control, market risk, interest rate risk, liquidity risk, and technology. To be successful, you should possess a financial mindset, an appreciation for complex system flows and the controls necessary to ensure their accuracy, an aptitude for root/cause analysis, demonstrated people management skills, and an overriding eagerness to exhibit leadership and drive.

This team manages the implementation of the firm’s funding plan, including multiple forms of long-term debt issuance in all major currencies. It also manages the firm’s short-term cash across both developed and emerging markets using a variety of products, including foreign exchange swaps, repurchase agreements and money markets. This desk manages the Firm’s investment portfolio, which includes a wide range of fixed income products including corporate bonds, asset- and mortgage-backed securities, municipal bonds, and government securities. It also includes the MSR Hedging group, who utilize a variety of interest rate derivatives (options and swaps) and fixed income products to manage the complex market risks generated by the Bank's mortgage servicing activities.

Job Responsibilities:

• Understand all transaction flows and controls pertinent to the various set of products in the TCIO portfolio. Whether directly responsible, or managing via service level, ensure control processes operate effectively to quickly highlight potential issues in the lifecycle management of positions.
• Address and escalate issues as they arise as a matter of urgency.
• Work closely with the Funding Front Office to ensure critical collateral movements and funding flows are successfully captured and settled.
• Work closely with the CIO Portfolio Managers to ensure accurate and timely capture of all executed activities.
• Identify opportunities and drive the development of technology to support business flows.
• Generate test cases and execute user acceptance testing to ensure new technology delivers and functions as expected.
• Participate in global working groups with colleagues from other disciples or other regions.
• Build and maintain strong business, operations and technology relationships.
• Participate within a strong team of professionals who are fully trained, engaged and contributing to the health of the business.

Required Qualifications, Skills, and Capabilities:

• Minimum of 3 year of Trade Support or Finance Operations experience
• Strong analytical skills to understand a diverse set of sophisticated cross-asset products and complex end-to-end workflow
• Detail-oriented with a strong control mindset and experience in reconciliation across multiple systems
• Keen attention to detail and a methodical approach to problem solving
• Effective organization and communication skills
• Ability to multi-task & prioritize in a fast-paced environment
• Strong interest in process improvement, automation, and system enhancement
• Extensive financial instrument product knowledge
• Ability to self-motivate, drive urgently and deliver with fine attention to detail