Sr System Admin Epic Server

Who We Are

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance

outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?

We're More Than a Hospital. We're 7,200 Of The Most Dedicated People You Could Ever Meet. Our Goal Is To Make Sure The People Of Our Community Get The Care They Need And Deserve. As Community Stewards, We Abide By Three Rules Of The Road

• Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
• Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
• Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
  
  

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org .

To view all job vacancies, visit www.jpshealthnet.org , www.jpshealthnet.org/careers , or www.teamacclaim.org .

Job Title

Sr System Admin Epic Server

Requisition Number

39122

Employment Type

Full Time

Division

IT TECHNICAL SERVICES & SECURITY

Compensation Type

Salaried

Job Category

Information Technology

Hours Worked

8:00AM - 5:00PM

Location:

JPOC 1400

Shift Worked

Day

Job Description

Job Summary: The Senior Systems Administrator Epic Server Administrator is responsible for analyzing requests and generating effective solutions through the implementation of projects involving assigned information systems. This position is also responsible for the design, development, documentation, implementation, training, and support of systems in response to the organization’s information system’s needs.

Essential Job Functions & Accountabilities

• Isolates and assesses the potential root causes of technical and application problems.
• Participates in routine and unplanned server or application maintenance. This includes server and/or appliance installation and cable management, etc.
• Acts as liaison between other departments or user groups to determine needs and define goals.
• Participates in 24x7 global support team as needed. On-call rotation to be expected.
• Acquires and maintains detailed working knowledge of software packages and applications, written or purchased, to assist and promote efficient use.
• Responds to problems, requests, and support via the Help Desk took per Service Level Agreement (SLA) standards.
• Provides analysis for hardware-software integration in assigned applications systems.
• Documents in detail all information regarding incidents and requests in our call-tracking system, as well as accurate documentation of inventory and software process flows within knowledge base.
• Shows dependability through regular attendance, meeting commitments, self-motivating, working independently or in a team environment, and being able to stay focused under pressure.
• Stays current with new technology.
• Adheres to daily and monthly metrics as defined by the Director. (ED: initial response, support turnaround time, customer service survey, etc.).
• Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned
  
  

Qualifications

Required Qualifications:

• One of the following qualification groupings is required for this position as indicated below:
• Bachelor's degree in information technology or related field of study from an accredited college or university.
• Current Epic Certification. Must maintain throughout employment.
• 3 plus years of experience working as a Systems Administrator.
• One or more Third Party Certifications or certification gained within six (6) months of employment is required:
• Microsoft MCSA, Microsoft MCP, Microsoft MCTS, Citrix CCA-V, Citrix CCA-N, VMware VCP-DCV, VMware VCP-DTM, or CompTIA Server .
  
  

OR

• High School Diploma, GED or equivalent.
• Current Epic Certification. Must maintain throughout employment.
• 5 plus years of experience in IT.
• 3 plus years of experience working as a Systems Administrator.
• One or more Third Party Certifications or certification gained within six (6) months of employment is required:
• Microsoft MCSA, Microsoft MCP, Microsoft MCTS, Citrix CCA-V, Citrix CCA-N, VMware VCP-DCV, VMware VCP-DTM, or CompTIA Server .
  
  

Preferred Qualifications:

• Epic ECSA Certification Program.
• Epic OCBA Certification Program.
• ECSA Client Systems Certification.
  
  

Location Address:

1400 S. Main Street

Fort Worth, Texas, 76104

United States