What are the responsibilities and job description for the Counter sales / Yard help position at JRM Equipment?
Job Overview
We are seeking enthusiastic and customer-oriented individuals to join our team as Counter Help/Yard hand. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your primary responsibility will be to assist customers with their inquiries, process transactions, and ensure a positive rental experience. This position is ideal for those who thrive in a fast-paced environment and enjoy interacting with people.
Responsibilities
- Greet customers warmly and provide assistance with their needs.
- Process rental transactions accurately and efficiently.
- Maintain knowledge of products and services to effectively answer customer questions.
- Assist in answering phones and taking reservations, and answering any questions.
- Handle customer complaints or concerns with professionalism and empathy.
- Collaborate with team members to ensure smooth operations at the counter.
- Perform basic math calculations to assist customers with pricing inquiries.
- Maintain cleanliness and organization of the counter area.
- Help when needed receiving rental returns.
- Cleaning equipment and party rentals.
- follow-up with quotes
Requirements
- Strong customer service skills with a friendly demeanor.
- Ability to communicate effectively in English; bilingual or multilingual skills are a plus.
- Previous experience in rental is preferred but not mandatory.
- Basic understanding of math for transaction processing.
- Excellent interpersonal skills to build rapport with customers.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including weekends and holidays as needed.
Join our team and contribute to creating an enjoyable shopping experience for our valued customers!
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Compensation Package:
- Hourly pay
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $21