What are the responsibilities and job description for the Dispatcher position at JRV Home Services?
Position Summary:
We are looking for a detail-oriented Dispatcher to join our production team at JRV Home Services. The Dispatcher will play a crucial role in coordinating transportation activities such as timely service visits and maintain effective communication between drivers and management teams. This position requires strong organizational skills and the ability to manage multiple tasks efficiently.
Duties and Responsibilities include the following.
1. Coordinate and schedule transportation for technicians, ensuring timely service visits.
2. Utilize GPS and management systems to track service visits to optimize schedules and routes
3. Maintain accurate data entry for all dispatch related activities, including visit details and driver assignments.
4. Communicate effectively with drivers via phone systems to provide updates and address any issues that arise during transit.
5. Collaborate with warehouse, purchasing, and production teams to ensure efficient scheduling.
6. Monitor vehicle locations and status updates to ensure adherence to schedules.
7. Assist in transportation planning by analyzing routes and making recommendations for improvements.
Minimum Qualifications (Knowledge, Skills, and Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills:
Oral Communication Skills
Written Communication Skills
Interpersonal Communication Skills
Computer Literacy
Keyboard Skills
Organization
Planning
Reading Skills
Time Management
Proficiency in MS Office
Accuracy and Attention to Detail
Education/Experience:
Proven experience in dispatching or logistics is preferred.
High School Diploma or GED
Strong data entry skills with attention to detail.
Familiarity with GPS technology and transportation management systems.
Knowledge of shipping and receiving processes is a plus.
Construction experience a plus.
Proficiency in using phone systems for effective communication.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employees will be in an office environment.
The noise level in the work environment is usually moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Ability to Commute:
- San Antonio, TX 78205 (Required)
Ability to Relocate:
- San Antonio, TX 78205: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20