What are the responsibilities and job description for the Lead Dynamics 365 Developer - Customer Service position at JS Consulting?
Job Description
Job Description
Title : Lead Dynamics 365 Developer - Customer Service
Location : Richmond, VA (Need Local)
Duration : 12 Months
Interview : Face to Face
No H1B
Responsibilities :
- Expertise in Dynamics 365 Customer Engagement Dynamics 365 Customer Service module.
- Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
- Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
- Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
- Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
- Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
- Assist customers in discerning between Dynamics 365 / PowerApps / Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
- Contribute to improving our processes and policies within the Business Enablement Services program.
- Preferred Experience with Devops in Power Platform (Power Pipelines / ALM Accelerator)
- Other duties as assigned.
