What are the responsibilities and job description for the Sr Digital Product Owner - E-Commerce Hybrid position at JS Consulting?

Job Title : Sr. Digital Product Owner

Location : Hybrid Role (4x Days Onsite) in Montvale NJ 07645

Duration : FullTime (FTE)

Interview process : Phone followed by Video Interview.

Job Description :

Must have SAP ecommerce

Overview :

We empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity collaboration and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives / ideas every day. With 140 years of rich history behind our brand we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering worklife balance competitive / benefits ongoing learning / continuing education and skill development. Through a positive and engaging workplace we facilitate growth development and fulfilment for all.

Join us and be a part of a brand that inspires creativity innovation and passion in support of locallyowned stores around the world.

Client is currently seeking a Sr. Product Owner to join our Digital Products team at our Corporate Headquarters in Montvale NJ. This key role will help manage a portfolio of digital products with a bestinclass digital customer experience specifically focusing on enhancing the ecommerce experience across all channels. Working with a crossfunctional team of business partners engineering and marketing talent you will help define highvalue product offerings through an agile and innovative product development process. The role requires that the individual be a selfstarter with demonstrated skills managing internal and 3rd party teams responsible for innovative product development.

Responsibilities : Key Focus Areas :

Strategy Development You will play a key role in defining the strategic direction of our various digital platforms defining and articulating new opportunities with a strong emphasis on improving the ecommerce customer journey and driving online sales growth. Working in close contact with key stakeholders you will develop and implement strategies to enhance online conversion rates average order value and customer lifetime value.
Voice of the Customer Thoroughly understand and represent the customers problems as well as the businesss goals and objectives with a specific focus on understanding the needs and pain points of online shoppers. Represent that point of view on a daytoday basis across multiple products.
Product Roadmap Envision articulate and size new product enhancements designed to achieve a remarkable experience for our customers with a particular focus on improving the ecommerce experience. Prioritize and manage product backlogs sprints and releases in agile / scrum workflow in collaboration with the digital and IT teams. Manage define design and implement key digital initiatives by understanding business needs and translating them into business requirements for the technology team with a focus on enhancing the ecommerce platform and driving online sales growth.
Communication Must be able to clearly communicate strategy and goals to project teams. Work closely with Clients technology and design teams to develop new features with a specific focus on improving the ecommerce user experience and functionality.
Data Analysis Gather and unearth business opportunities through research data analysis user experience analysis and testing competitive research and any other relevant tools. Identify key KPIs for both customer and business impact with a specific focus on ecommerce metrics such as conversion rates average order value customer lifetime value and online sales growth.

Responsibilities : Key Focus Areas :

Key contributor to the eCommerce strategy and actively participate in the development of the Digital Experience Ecosystem.

Works with business SMEs to identify customer needs and understand the business context with a specific focus on understanding the needs and pain points of online shoppers.

Coordinates with other POs during weekly PO sync to coordinate dependencies across Agile teams.

Effectively manage the product backlog and release planning. Participate in system demo and iteration retrospective.

Works with QA Lead to guide Product Owners and Business SMEs through UAT.

Works with Product Owners UX Lead Customer Insights Lead and Customer Segment Owners to participate in and lead user research to identify product enhancements and opportunities with a specific focus on improving the ecommerce experience.

Leads strategic initiatives influences higherlevel decisions mentors team members and helps develop product management processes and best practices within the organization with a focus on best practices for ecommerce product management.

Qualifications :

Position Requirements :

Experience working with stakeholders managing expectations and balancing competing priorities.

Experience in omnichannel product development desktop tablet and mobile product development. Ability to frame solutions with a forwardlooking strategic roadmap with a strong focus on the ecommerce customer journey across all channels.

Strong business and experience mindset with the ability to set strategic priorities with a specific focus on driving ecommerce growth.

Proven experience in product development user experience design customer journeys and product lifecycle management with a strong focus on ecommerce.

Continuous understanding and exploration of customers needs with a specific focus on understanding the needs and pain points of online shoppers.

Datadriven and experience with defining and tracking metrics / KPIs for decision making with a specific focus on ecommerce metrics.

Passionate empathetic and invested to provide a better customer experience specifically in the ecommerce context.

Working knowledge of eCommerce business domain.

5 years of experience in Agile as a Business SME or Product Owner.

5 years of experience with Agile tools and technologies (e.g. JIRA Confluence).

Certified SAFe POPM (Preferred).

Excellent project management organizational time management judgment interpersonal and communication skills both verbal and written.

Strong project management skills including the ability to coordinate crossfunctional resources.

Proven ability to successfully lead and deliver critical enterpriselevel initiatives.

Ability to set and meet longterm goals and maintain highquality work standards.

Ability to exercise independent judgment effectively prioritize and execute tasks while under pressure.

BS degree is required.

Experience with B2C and B2B Digital Commerce and Marketing Technology platforms (Highly desirable).

Key Skills

Digital Marketing,Marketing,Google Analytics,Growing Experience,Conversion Optimization,Google AdWords,Hybris,Magento,Account Management,SEO,E-Commerce,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1

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Sr Digital Product Owner - E-Commerce Hybrid

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