What are the responsibilities and job description for the Customer Service/Data Entry -Manufacturing Company position at JS Fiber Company?
About us
Welcome to JS Fiber
We have over 25 years’ experience in providing the hospitality and healthcare industry with quality bedding products at our 100,000 square foot manufacturing facility in Statesville, North Carolina. We are dedicated to the very best in fiber filled products.
- Pillows ( Retail, Hospitality & Healthcare)
- Mattress Toppers
- Duvets
- Healthcare Products
We are looking for a Customer Service team member that will be responsible for the following;
- Handles incoming and outgoing calls and emails from customers.
- Process sales orders, comparing to customers purchase orders and or customers previous orders.
- Works with other departments to ensure custom orders are processed and entered in the system correctly.
- Proof reading all orders to ensure accuracy, before items go into production.
- Proficient in Electronic Data Interchange (EDI) systems.
- Must be proficient in Quickbooks, Outlook, Excel, Word and Powerpoint
This is a fast pace work environment, attention to detail is necessary
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Manufacturing Customer Service: 2 years (Required)
- QuickBooks: 2 years (Required)
- Microsoft Outlook: 1 year (Required)
Work Location: In person