What are the responsibilities and job description for the Customer Service Representative position at JS West & Co?
J.S. West & Companies
Our Story
Most people like to be a member of a family and a part of the team. Here at JS West that is exactly what you’ll experience. JS West & Companies is all about family. We’re family owned and operated and have been for more than a century. Our whole philosophy of business embraces the bonds, trust and loyalty found in the family unit and extends to our family of employees, customers and community.
JS West has an exciting and inviting opportunity for a Customer Service Representative based in our O'Neals region that can thrive in a fast paced- high pressure work environment. Reporting directly to the Office Manager, in this position you will be responsible for offering superb customer service to both our residential and commercial propane customer. Our ideal candidate will have a team player attitude.
Duties and responsibilities can vary. A partial list includes:
- Answering phones and greeting visitors
- New customer setup
- Accounts Receivable
- Scheduling Deliveries & Work Orders
- Bookkeeping
- Running reports
- Data entry
We expect our CSR to have the following skills and abilities:
- Phone skills that are courteous, friendly, and professional
- Fast paced work ethic
- People skills that put visitors at ease
- Detail oriented and focused
- Computer literate with a proficiency in Microsoft Word and Excel
- Time management- can balance work to meet deadlines and can work in sometime hectic situations
- Exceptional accounting/bookkeeping skills
JS West offers excellent benefits including ESOP, Medical, Dental, Vision, Long Term Disability, Life
Insurance, 401(k), Vacation, Sick Leave, and Holidays.
Please send resumes to bkranich @ jswest.com
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $20 - $22