Payroll and Benefits Administrator

Description

Payroll and Benefits Administrator Position Description

The Payroll and Benefits Administrator is highly organized, patient, reliable, and a strong collaborator.  The duties and responsibilities include administering the activities relating to the company payroll, benefits and HRIS processing.  The Payroll and Benefits Director must have the ability to effectively communicate via phone and email with employees and staff. They must ensure that all duties are completed accurately and delivered with high quality and in a timely manner. They will rely on experience and judgment to plan and accomplish goals, and a wide degree of creativity and latitude is expected.  This position encompasses a diverse workload including administrative tasks related to HR, Payroll, Benefits, Unemployment, insurance and other corporate office duties.  

They will report directly to the Director of Recruitment and Employee Experience, as well as cross-functional leaders of operations. 

PRINCIPAL ACCOUNTABILITIES:

The Payroll and Benefits Administrator will work in the organization’s HR/Payroll Department, which encompasses multiple restaurants and employees. Accountabilities include completing a variety of administrative HR tasks such as maintaining employee records, managing unemployment claims, updating the HR database, and assisting in payroll preparation by providing relevant data such as bonuses. Other accountabilities include conducting employee exit interviews and reporting related details, as well as overseeing certification tracking for the leadership team. The Payroll and Benefits Administrator will also manage the restaurant snowplow and landscaping contracts.

Responsibilities:

Payroll:

• Enter accurate data into the employee's master electronic file in the HR/Payroll software for all new employees, changes, and terminations
• Assist employees with direct deposit and pay cards including setup, and modifications
• Provide assistance to employees needing access/password resets, adding documents and assist with onboarding errors in Paylocity
• Update Employees on LOA
• Prepare and process payroll changes in accordance to company policies 
• Ensure compliance with wage and hour rules
• Receive and submit wage verify documents to third party vendor
• Coordinate the off-boarding process including the calculation of final payouts
• Ensure that payroll is processed timely and accurately
• Handle and process unemployment - paperwork and online portals/phone calls/hearings
• Review all payroll calculations, deductions, insurance coverage, wage garnishments, tax filings, and child support reports to ensure accuracy
• Submit reports after review, address discrepancies with management
• Assist with strategies and initiatives aligned with the overall business strategy
• Ensure compliance with company policies and procedures

Benefits:

• Prepare and manage COBRA documents and payments
• Manage and compiles data for ACA 
• Participate in the annual benefit renewal in conjunction with HR and cross functional leaders to plan for open enrollment
• Distribute mandatory plan documents and notices in accordance with the DOL and IRS (Summary Plan Description, Summary of Material Modifications, HIPAA Privacy and other Annual Participant Notices, etc.)
• Answer employee questions about coverage; act as a liaison between the employees, third party Directors, and benefit vendors
• Enter all enrollment changes on vendor websites; adjust payroll premiums accordingly
• Reconcile monthly employee paid benefit billings to payroll records; calculate and submit payment for company sponsored benefits; identify and resolve billing and/or payroll discrepancies that arise

Reporting:

• Payroll Reports
  • Errors/Issues w/ Payroll and management accountability
  • Hours worked report for evaluating OT/labor violations/minors
  • Termination Reports/Zero Hours for benefit admin
  • Meal Plan enrollments and reporting of employee count/total deduction amounts
• Benefits Reporting
• Unemployment Reporting

Administrative Tasks:

As a member of the Corporate Office Team, the Payroll and Benefits Administrator is responsible for answering calls, and emails as well as providing high-quality assistance to employees and restaurant managers.

• Answering inbound calls, making outbound calls when necessary related to payroll and benefits
• Prepares routine and non-routine special reports including gathering and summarizing data (Employee Census, Terminations, Labor etc.)
• Handles highly confidential records and materials, including the copying and distributing of materials to appropriate parties 
• Submitting information for weekly communication
• Participate in special projects and initiatives and provide general support to functional leaders
• Other administrative duties as needed

Requirements

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE: 

Experience with Payroll/Benefits duties preferred

Proficiency in Microsoft Word and Excel

Excellent verbal and written communication skills 

Ability to assess issues and relevant information in a timely manner to make the best and most effective decisions

Proven ability to work with minimal direction, resourcefulness, and independence in problem-solving

Acute attention to detail  

Willingness to work hard with a positive attitude

Experience in handling sensitive/confidential information

Strong organizational skills

Office administration, clerical, and payroll support experience preferred  

EMPLOYMENT DETAILS:

The hours for this position are flexible, however, normal working hours are from 8:00 am to 5:00 pm, Monday through Friday.  There are specific deadlines and duties that need to be completed on certain days of the week or month that may be outside of the typical work schedule or hours. Some overtime may be required during special projects.  This is a hybrid position requiring 2 days in the corporate office each week.

CONFIDENTIALITY AND DISCRETION:

The Payroll and Benefits Administrator must maintain the confidentiality of all company and employee information and must not discuss such matters outside of JSC Management Group, LLC. Tact and discretion must be used in all dealings with all employees and vendors to maintain a positive image of JSC Management Group, LLC.