GM Courtyard South Bend

About JSK Hospitality:
JSK Hospitality is a fast-growing company renowned for its commitment to delivering exceptional customer service and creating memorable guest experiences. We proudly manage the prestigious 140-room Courtyard by Marriott located in downtown South Bend, just minutes from the iconic Notre Dame campus. Our property is surrounded by some of the finest investments in Northern Indiana, reflecting our dedication to setting new standards in the hospitality industry. Join us as we continue to grow and redefine what it means to provide outstanding service.

For more information about us, visit JSK Hotels.

Job Summary:
As the General Manager, you will be responsible for overseeing the daily operations of the hotel, ensuring the highest standards of guest satisfaction, and driving the property’s financial performance. You will lead a dynamic team and be pivotal in creating an environment that fosters growth, both for the hotel and your team members. This role offers exciting opportunities for career advancement within JSK Hospitality.

Key Responsibilities:

• Oversee the daily operations of the hotel, ensuring smooth execution of all functions while maintaining company standards.
• Develop and implement strategic plans that align with business objectives and drive performance.
• Lead, motivate, and mentor a diverse team, ensuring they deliver exceptional service and exceed guest expectations.
• Ensure full compliance with industry regulations and internal procedures, ensuring all standards are consistently met.
• Manage financial performance, including budgeting, forecasting, and implementing cost control measures to meet revenue targets.
• Foster a positive workplace culture that promotes team development, performance, and excellent customer service.
• Regularly analyze guest feedback and implement strategies for continuous improvement in guest satisfaction.

Required Skills and Qualifications:

• 5 years of hotel management experience, with a strong preference for experience in upscale or branded properties.
• Expertise in catering, restaurant, fine dining, and food service management.
• Proven leadership skills with a strong track record of managing and developing teams.
• Experience in interviewing, hiring, and training staff to meet organizational needs.
• In-depth knowledge of hotel operations, including supervising and assistant manager roles.
• Exceptional communication and interpersonal skills to effectively interact with guests, staff, and vendors.
• A Bachelor’s degree in Hospitality Management or a related field is a plus.

Why Join Us:
At JSK Hospitality, we value talent and provide an environment where employees are supported in their growth and development. As a General Manager, you’ll play a key role in shaping the success of a thriving hospitality brand. We’re looking for a driven, guest-focused leader to join our team and make a lasting impact.

Ready to take your career to new heights?
Apply now and become part of a dynamic and growing hospitality company that is committed to excellence in guest service and providing a rewarding work environment for our team members.