Inside Sales Representative

The Opportunity

We are seeking a motivated and results driven Inside Sales Representative to join our Sales team. The Inside Sales Representative will play a key role in communicating with customers and following up on product inquiries, working closely with a team of Account Sales Specialists, Customer Service Representatives and the Sales Manager.

This individual will respond to customer inquiries regarding company products and services, generate quotations, check availability of product stock and shipping dates, facilitate customer orders by working with the customer services team, and assist the outside sales team by preparing marketing materials.

The position will be remote.

Your Duties and Responsibilities

• Work closely with sales team to align daily activities and practices to effectively meet assigned business objectives
• Conduct outbound calls and / or correspondence to targeted prospects and clients to support outreach strategy
• Build and maintain strong relationships with both existing clients and potential customers to increase customer retention and sales opportunities
• Assist in qualifying leads generated by the Marketing team
• Communicate effectively over the phone and via email within the context of a highly professional, technical / clinical sales environment
• Develop and maintain in-depth knowledge of our products / services to effectively explain the value proposition and answer customer inquiries.
• Interpret messages and respond appropriately in a timely manner
• Document and track all leads, contacts, and activity history consistently and in accordance with best practices within Hubspot.com
• Generate product quotations for customers using company internal systems
• Facilitate customer orders by working with the Customer Services team
• Check and manage product stock and shipping dates
• Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports) and be able to effectively articulate technical information in an easily understood manner
• Additional tasks / project as needed

Skills & Experience Requirements

Education Qualifications

Key Competencies

Typical Work Hours / Schedule / Location / Travel time

Physical Demands

Org structure

Reports to Sales Manager