What are the responsibilities and job description for the Knowledge Management Specialist position at JST?
Overview
JST is currently seeking a Knowledge Management Specialist to support our team within a government environment.
This is a full-time hybrid position with on-site work in Washington, D.C. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply. This position is contingent upon contract award.
Knowledge Management Specialist Responsibilities
- Develop and implement knowledge management strategies, policies, and procedures.
- Monitor and evaluate the effectiveness of knowledge management initiatives and make recommendations for enhancements.
- Identify trends, insights, and areas for improvement in knowledge management practices.
- Collaborate with various departments to gather, organize, and disseminate critical information, such as key processes, lessons learned, SOPs, and best practices.
- Identify knowledge gaps and collaborate with subject matter experts to fill those gaps.
- Facilitate training sessions and workshops to promote knowledge sharing and utilization of knowledge management tools.
- Ensure content is up-to-date, well-organized, searchable, and aligned with organizational goals.
- Monitor usage of knowledge management systems and analyze user feedback to improve the experience.
- Ensure compliance with data governance and security policies.
- Support the development and maintenance of a knowledge-sharing culture within the organization.
- Support onboarding, training, and offboarding efforts to provide access to curated knowledge resources.
Knowledge Management Specialist Required Qualifications
- 3 years of experience in knowledge management, content strategy, or information management roles.
- BS in Information Science, Knowledge Management, Library Science, Business Administration, or a related field.
- Experience with SharePoint and Power BI.
- Strong background in data analysis, with the ability to interpret and present data effectively.
- Experience in developing and conducting training sessions and workshops.
- Understanding of data governance and security best practices.
- Proven track record of enhancing knowledge sharing, improving data accessibility, and fostering a culture of continuous learning.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Proficiency in knowledge management tools and software.
- Excellent writing, editing, and communication skills.
- Ability to translate complex concepts into clear, user-friendly content.
- Excellent interpersonal skills.
- Strong organizational and project management skills.
- Ability to work collaboratively with cross-functional teams.
Knowledge Management Specialist Desired Qualifications
- Master's degree (or higher) in Information Science, Knowledge Management, Library Science, Business Administration, or a related field.
- Experience in a government agency/organization.
- Knowledge of information architecture.
- Experience with change management and/or organizational development.
- Knowledge of analytic tools to measure knowledge management effectiveness.
Required Clearances and Screenings
- MUST have an active Secret Security Clearance or higher
About Joint Strategic Technologies (JST)
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from the military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take action, thus improving overall organizational growth and employee development.
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.
