What are the responsibilities and job description for the Administrator/Sr. Administrator - Private Client position at JTC Group?
EMPLOYMENT TYPE: Permanent
DEPARTMENT: Private Client
DIVISION: Private Client Services
WORKPLACE STRUCTURE: Hybrid
Role Overview
PURPOSE OF JOB
The role holder will be required to administer a client portfolio, under the supervision of an Assistant Manager or given Line Manager. They should be able to demonstrate a clear understanding of the clients’ portfolios, including risk awareness, relationship management and contractual and statutory obligations.
Main Responsibilities And Duties
DEPARTMENT: Private Client
DIVISION: Private Client Services
WORKPLACE STRUCTURE: Hybrid
Role Overview
PURPOSE OF JOB
The role holder will be required to administer a client portfolio, under the supervision of an Assistant Manager or given Line Manager. They should be able to demonstrate a clear understanding of the clients’ portfolios, including risk awareness, relationship management and contractual and statutory obligations.
Main Responsibilities And Duties
- Administer and monitor a client portfolio within the timescales set and agreed, investigating and suggesting enhancements where necessary, ensuring timely and effective client care.
- Manage own billing and cash collection / debtors process and minimise write-offs where possible.
- Complete the review process for client entities and be aware of risk exposure, including the fulfilment of responsibilities under the review procedures.
- Awareness and adherence to contractual and statutory obligations under the Group’s policies, procedures and guidelines, including the Group’s core values and expected behaviours.
- Check, maintain and ensure accuracy of the central diary system relevant to client portfolio managed, to ensure deadlines are recorded and subsequently achieved.
- Maintain accurate and up to date records of client ent.
- Adhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislation.
- Adhere to CPD requirements in accordance with qualification level and in-house procedures.
- Adhere to the JTC core values and expected behaviours.
- Any other duties as deemed necessary by Management.
- A bachelor's degree in finance, accounting, business administration, or a related field is preferred but not required.
- 1-3 years of experience in Trust Administration, Financial Management or related field.
- Experience in the finance, Banking, Wealth management industry highly desirable.
- Ability to work collaboratively with other departments and stakeholders.
- Ability to analyze, read and understand agreements, resolutions, and other documents of a corporate or legal nature.
- Attention to Detail: Precision in handling financial transactions and preparing reports.
- Relevant certifications (e.g. CTFA, STEP) preferred, but not required.