What are the responsibilities and job description for the Supervisor Quality Assurance position at JTEKT North America?
JTEKT North America
Location: Blythewood, SC
Reports to: Quality Manager
Level 205
Summary/Purpose
Helps plan, coordinate, and direct quality assurance programs designed to ensure continuous improvements and production of products consistent with established standards by performing the following duties personally or through subordinate team members.
Essential Duties and Accountabilities:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location: Blythewood, SC
Reports to: Quality Manager
Level 205
Summary/Purpose
Helps plan, coordinate, and direct quality assurance programs designed to ensure continuous improvements and production of products consistent with established standards by performing the following duties personally or through subordinate team members.
Essential Duties and Accountabilities:
- Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other managers to maximize product reliability and minimize costs.
- Help direct workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
- Ensures compliance with ISO/IATF standards to maintain certification
- Plans, promotes, and organizes training activities related to product quality and reliability.
- Initiates investigation of customer complaints regarding quality and insures appropriate action and customer satisfaction.
- Assures completion of appropriate quality planning and implementation of established control plans.
- Assists with the review of results of internal quality audits.
- Help ensure that corrective and preventative actions are carried out by the members of the management team to eliminate any nonconformance in the system.
- Develop quality scrap and customer reports for the management to assess the plant’s quality performance.
- Strong understanding and ability to develop and use Excel spread sheets and develop PowerPoint presentations.
- Help promote “quality awareness” in all associates and suppliers.
- Identify and complete training requirements for quality associates as required.
- Represent the manufacturing division at internal and external meetings.
- Other duties as assigned.
- Direct Reports: Senior Quality Engineers and QA GLs
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be necessary to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree (BA/BS) from a four-year college or university; or minimum ten years related experience and/or training; or equivalent combination of education and experience.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
- The performance of this position requires exposure to manufacturing areas which require the use of personal protective equipment (PPE) such as safety glasses with side shields, slip resistant shoes, and mandatory hearing protection.
- Travel by automobile and plane required approximately 10-20% of time.
