Warehouse and Logistics Associate - Raleigh, NC

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Location: Raleigh, NC

Role: Permanent

Reporting to: Warehouse and Logistics Manager

Warehouse and Logistics Associate

What This Position Is About - Purpose

The position executes the Warehouse and Logistics operations within JTI USA:

• Ensure the efficient operation of all warehouses in the country, both JTI and/or third-party-operated, partnering with trade and RTM teams.
• Maintain high standards according to the Warehouse playbook to build operational excellence capabilities while initiating and deploying improvements.
• Collaborating with the community, sharing and implementing best practices, and supporting global initiatives/projects.
• Overseeing and performing activities related to transporting and importing finished goods up to the last mile, including organizing transportation, documentation preparation and control, customs coordination with 3PLs, maintaining and providing evidence and reports to state authorities, and maintaining one ERP system.
• Adequate and efficient transfers of goods from factories to the US and across the regional warehouses according to the plan.

What Will You Do - Responsibilities

Warehousing Activities

• Handle Warehousing tasks as aligned with the WH and Logistics Manager to ensure a smooth, accurate, and efficient end-to-end supply chain.

Preparation of documentation and reporting

• Create, collect, and control the documentation needed for delivery and the customs process (via the one ERP system). Provide all needed documentation to the forwarder and closely communicate with state authorities as needed: customs office, sanitary inspector, FITO inspector, and trade inspector. Control and support the customs process until goods are ready for delivery to the customer.
• Timely and accurately prepares, maintains, and provides all evidence and reports for state authorities (Customs, Statistics, Ministry of Finance, Tax authorities).
• Maintain one ERP set-up related to deliveries in cooperation with other involved parties and monitor documentation preparation.

Delivery Monitoring

• Organize, manage, and coordinate all deliveries to provide timely, smooth, and effective transit time with the support of the planning team. Timely inform all interested parties about delivery status.
• Coordinate/control, with the Finance dept., payment activities for custom taxes in line with defined conditions.

Organization of transportation

• Communicate timely with the customer (vendor, buyer, internal user) regarding the delivery of material/FG/samples. Organize transport where applicable (truck, vessel, airfreight, etc.) or coordinate with GBS/global logistics. Optimize/improve loading factor.

• Support the assessment and implementation of best practices, technologies, and automation solutions to enhance operational efficiency and accuracy.

An employee's duty is to take reasonable care of the health and safety of themselves and of others who may be affected by their acts or omissions (what they do or do not do), and cooperate with the employer on health and safety matters to prevent injuries and ill health. Every employee shall:

• Understand the health and safety aspects of their work, learn about potential hazards, and know and maintain required control measures to keep their workplace healthy and safe.
• Develop their competency to do the work healthy and safely, participate in health and safety training, receive appropriate health and safety knowledge and required qualifications, and observe and follow safety signs, posters, warning signals, and written directions and instructions.
• Know Legal and JTI health and safety requirements associated with the work hazards and comply with all applicable health and safety rules and procedures.
• Demonstrate safe behavior, report incidents and near misses to their line manager, report identified unsafe conditions and behaviors to their line manager, and eliminate them within their authority and ability to do so.

• Accept to conduct and complete other projects and activities not listed above after being defined and agreed upon with the line manager in accordance with his/her skills, technical knowledge, and level of development.

Who Are We Looking For - Requirements

• University (Preferably: Engineering/Supply chain/Logistics).
• Minimum of 3 years of experience executing logistics operations with continuous improvement projects or equivalent experience. Customer services and/or warehousing experience is an advantage.
• Fluent in English.
• Core warehouse & logistics management operations knowledge: inbound, outbound, inventory reconciliation, storage strategies, order preparation, transport coordination and documentation, customs clearance, order picking, stock accuracy, etc.
• Computer literacy. MS Office, ERP, WMS.
• Available for short travels and onsite warehouse visits.

What We Offer:

In JTI Liggett, we are proud to be recognized as Top Employer and awarded the Global Equality Standards certificate as we continue our dedication to equal pay and equal opportunities.

Our culture makes JTI Liggett a fun and exciting environment to work in. We value integrity, trust, empowerment, and freedom—freedom of choice, freedom of thought, freedom of expression, and freedom to be yourself.

We ask for accountability, ownership, results, and collaboration.

And we care for our people's well-being - In addition to the salary, you might want to enjoy the following:

• Annual Performance-based Bonus
• Employee Stock Purchase Plan
• Personal Development
• Medical/ Dental & Vision Plan for employees & family members.
• Life insurance
• Matching 401(K)
• Paid Time Off (PTO)
• Paid Family Leave of 20 Weeks
• Short-Term & Long-Term Disability
• Education/ Tuition Assistance
• Flexible Dress Code
• Hybrid Work Setup
• Snacks & Drinks
• Office Parties
• Volunteering Activities
• Employee Assistance Program - counseling, for employees & family members.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal opportunity employer, we welcome applicants from all backgrounds. If you need any specific support or alternative formats or have other access requirements, please let us know.