Digital Account Manager

Position Overview:

Jubilant Digital Marketing is seeking a collaborative and results-driven Digital Account Manager to join our growing Account Services team. The ideal candidate will have a passion for digital marketing and a proven track record in managing client relationships, driving digital strategies, and delivering measurable results.

You will serve as a strategic partner to a range of clients, leading day-to-day communications, shaping campaign direction, and working with internal teams to drive performance across SEO, SEM, Social Media, and other digital channels. You’ll be instrumental in ensuring each client receives thoughtful, proactive support and impactful results.

If you're looking to grow your career in digital marketing, work closely with experienced specialists, and make a meaningful impact, we’d love to hear from you.

Responsibilities:

• Manage daily client communications, serving as the go-to contact for campaign updates, deliverables, and strategic guidance.
• Collaborate with internal Web Development, SEO, Social Media, and SEM team members.
• Oversee the execution of digital campaigns from ideation through to completion, ensuring that all deliverables meet quality standards and deadlines.
• Contribute to the development of digital strategies aligned with client goals and KPIs.
• Prepare and present client-ready reports, performance recaps, proposals, and insights with a focus on driving measurable results.
• Proactively identify opportunities for account growth and optimization based on campaign data and client feedback.
• Lead and organize client meetings, including weekly or monthly performance reviews and project planning sessions.
• Track and manage timelines, assets, and deliverables across multiple accounts with a keen attention to detail.
• Monitor industry trends to provide clients with recommendations and thought leadership that help them stay competitive.

Qualifications:

• 2 years of experience in digital marketing, account management, or client services—preferably within an agency.
• Solid understanding of digital channels including SEM, SEO, Paid Social, and content marketing.
• Strong project management skills with the ability to balance multiple tasks and priorities.
• Excellent written and verbal communication, with confidence presenting to clients and translating technical topics into business outcomes.
• Analytical mindset—comfortable interpreting performance data and using it to make informed recommendations.
• Team-oriented and solutions-focused, with a desire to work collaboratively and elevate others.
• Experience with tools such as Google Ads, Meta Ads, HubSpot, Google Analytics, reporting dashboards, or project management software (e.g., Basecamp, Slack, Google Workspace).

About Jubilant:

We are a collective of digital problem-solvers, blending our expertise to create unparalleled marketing strategies and digital experiences for our clients. Our commitment to transparency and results sets us apart—we believe in data-driven decision-making and meaningful client relationships.

We conduct high-impact digital campaigns across SEO, SEM, Social Media, and Programmatic Channels for over 180 clients nationwide.

At Jubilant, we foster a supportive, collaborative environment where professionals can develop their skills without sacrificing work-life balance. We value growth, innovation, and teamwork, with plenty of opportunities to learn and evolve in the ever-changing digital landscape.

Our Benefits Include:

• 100% company-paid health insurance, including dental and vision
• 100% company-paid disability insurance
• Flexible paid time off
• 14 paid company holidays
• Hybrid work model: three days in-office, two days remote
• Comfortable office space and stocked breakroom with complimentary snacks, meals, and drinks
• Company-sponsored sports, volunteering, and events
• Weekly team happy hours