Demo

Business Analyst - ServiceNow HRSD

Judge Group, Inc.
Los Angeles, CA Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 6/9/2025

Job Details

Location: Los Angeles, CA
Salary: $65.00 USD Hourly - $85.00 USD Hourly
Description: Our client is currently seeking a Business Analyst - ServiceNow HRSD to work remotely - PST hours.

This job will have the following responsibilities:
  • Be the primary contact between stakeholders and IT ServiceNow platform team.
  • Make sure there is alignment and transparency between HR business needs and the technical capabilities of the platform.
  • Partner with People stakeholders to identify pain points and drive efficiency improvements within HRSD.
  • Drive process enhancements & identification of improvements through automation and best practice recommendations.
  • Gather, analyze, and translate HR business needs into clear technical requirements. Communicate requirements effectively to the ServiceNow Platform team.
  • Ensure business requirements are aligned to HRSD solutions and platform capabilities.
  • Work closely with the ServiceNow developers to design & review technical approaches for implementation of HRSD solutions.
  • Develop and oversee testing to ensure HRSD solutions meet business needs and technical standards.
  • Lead QA efforts, including test case creation, execution, and defect tracking. Coordinate UAT sessions with HR stakeholders to validate system functionality and user experience.
  • Work in tandem with the ServiceNow Product Lead & the People Team Leads to help support prioritization of projects based on business impact and urgency.

Qualifications & Requirements:
  • ServiceNow experience must have (HRSD)
  • Developing business requirements to implement into ServiceNow
  • Partner with people teams to gather business requirements (working with business and technical teams)
  • Implement HR services
  • Must have ServiceNow expertise, HRSD implementation
  • While HRSD is a MUST, experience with other modules is nice to have
  • Other HRSD tools to be familiar with (a plus)- any HR services, Sterling tool, Greenhouse, DocuSign, knowledge or gathering requirements

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Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $65 - $85

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