Demo

ITSM Administrator

Judge Group, Inc.
Dallas, TX Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

Job Details

Location: Dallas, TX
Description: Our client is currently seeking an ITSM Engineer/Observability Engineer.
Must have implementation experience.

Hybrid in Dallas, TX

Rate is $65-80hr

This is a right to hire position.

Strong technical resource who knows PagerDuty

Must be technical and know the platform functionality.

Key Responsibilities:
  • Design, implement, and maintain observability systems (PagerDuty) that monitor, analyze, and report on the health and performance of software applications and infrastructure.
  • Manage and configure PagerDuty for effective incident response and on-call management.
  • Collaborate with cross-functional teams to troubleshoot and resolve incidents, ensuring minimal downtime and optimal performance.
  • Integrate observability tools (PagerDuty) with IT infrastructure components such as Splunk, Dynatrace, Grafana and ServiceNow.
  • Provide technical guidance and training to team members on observability best practices.

Proficient in both written (Office applications) and verbal communication, adept at conveying complex information clearly and concisely

Please respond with your resume.

Joy Provenzano

The Judge Group



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Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $65 - $80

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