Scheduling Administrator

Job Description

Job Description

We are seeking a highly organized and detail-oriented Scheduling Coordinator to manage a 24 / 7 shift schedule for one of our clients with round-the-clock operations. This role is vital in ensuring seamless staffing for multiple daily shifts and maintaining consistent communication with candidates and team members. The position requires a proactive individual who thrives in a fast-paced environment and excels at solving problems under pressure.

Key Responsibilities :

• Staff Scheduling : Manage and coordinate a 24 / 7 shift schedule to ensure full coverage for client operations.
• Candidate Communication : Contact candidates to confirm shift assignments, times, and availability, ensuring they are prepared for their roles.
• Call-Outs & No-Shows : Respond quickly to call-outs and no-shows by coordinating replacements to maintain smooth operations.
• Schedule Adjustments : Handle last-minute schedule changes, including modifications to shift times, dates, and staffing needs.
• Training Coordination : During the first 4 weeks, work with supervisors and trainers from 9 AM – 5 PM, Monday through Friday, to learn processes and tools, ensuring readiness for independent work.
• Client Relations : Maintain excellent communication with the client to ensure staffing expectations are consistently met.
• Reporting & Documentation : Utilize Microsoft Excel to maintain accurate records of schedules, attendance, and other key staffing metrics.
• Bilingual Communication (Preferred) : Assist English and Spanish-speaking team members and candidates to facilitate seamless communication and support.

Schedule :

Qualifications :

Previous experience in scheduling, staffing, or a related administrative role is strongly preferred.

Proficiency in Microsoft Excel (e.g., creating spreadsheets, using formulas, managing data).

Bilingual in English and Spanish is highly preferred.

Excellent communication and interpersonal skills.

What We Offer :

If you're passionate about creating order out of chaos and thrive in a role that keeps operations running smoothly, we'd love to hear from you!