Director of Maintenance Judson Manor

Director of Maintenance Judson Manor

Cleveland, OH, US

General Purpose:

DIRECTOR OF MAINTENANCE JM

Plan maintenance duties and purchase supplies to maintain a high level of building and ground maintenance. Also, in the absence of administrative consultation solve emergency problems and report to administration at first opportunity. Conduct all organizational business and practices in accordance with Judson Retirement Community policies.

Essential Duties and Responsibilities:

Manage and coordinate operational services of Judson Manor including:

• Ensure all corporate compliance guidelines and procedures are observed.
• Ensure departmental policies and procedures are consistent with the organization’s policies and procedures.
• Participate, along with other disciplines, in the development of new services and for growth an enhancement of existing services for increased community involvement.
• Collaborate with facility VPs and administrators to ensure satisfactory coordination and support of operational services with both ancillary services and various program needs.
• Maximize efficiency and effectiveness of operational services
• Meet weekly with each facility VP or Administrator to identify ongoing operational issues or projects.
• Conduct quarterly facility walk-through inspections and report identified areas of need to facility VP or Administrator.
• Maintain high level of resident satisfaction as indicated by scores on annual resident satisfaction survey. No scores should be below the normative score.
• Inspect storage areas semi-annually to assess security, safety and organization of storage, cleanliness of dock.
• Point person for coordinating work done by outside service providers (AT&T).

Ensure that Judson Manor is meeting all safety, building, ODH and other regulatory rules/codes.

• Ensure the facilities are successfully maintained to be safe, clean and attractive.
• Observe all company rules and safety procedures.
• Attend necessary seminars and workshops to remain familiar with revisions/updates.
• Monitor necessary logs required by code or regulations.
• Responsible for CARF accessibility survey.
• Network Administrator of the SARA (Nurse Call/Fire alarm) System.

Coordinate construction and contracted projects at Judson Manor.

• Serve as owners’ representative, keeping detailed account and records of meetings, decisions, change orders and other relevant information.
• Insure projects are kept on budget and on time.
• Communicate problems/concerns to CEO and facility Administrator(s).
• Insure follow-up on all problems.
• Maintain records of apartment renovations including costs and dates.
• Monitor process to ensure vigilance of competitive bidding.

Perform other duties as assigned.

Preventive Maintenance: This entails keeping the equipment working through servicing equipment according to the manufacturer’s recommended preventive maintenance schedule. Input and maintain information in Main Boss for all equipment, including name plate information, in order to ensure proper preventative maintenance.

Corrective Maintenance: Corrective maintenance entails the repair of broken equipment. Replace, repair or rework broken parts to assure that the equipment is in good working order.

Overhaul Maintenance: Overhaul maintenance entails taking equipment off the line and replacing or rebuilding as necessary.

Construction: Construction entails adding on to or refurbishment of portions of the facility or the installing of new equipment that will complement the basic plant already there. Construction Maintenance requires special planning.

Emergency Coverage: Able (24 hours a day) to respond to emergencies. Will carry a pager and/or company cell phone for notification.

Inventory: Maintain a revolving inventory of all parts or items that are repeatedly and frequently used in maintenance. Keep inventory records.

Budget: Achieve the desired quality while staying within budget. Also, consult with the VP of Judson Manor before incurring large expenditures (unless required for an emergency). Prepare the annual budget for the maintenance department.

Personnel: Interview, recommend for hiring, and train all new maintenance personnel.

Staff Meetings: Attend weekly staff meetings where, through joint discussion, interdepartmental issues are discussed.

Reporting to Other Departments: In the case of a request for services to be rendered by another department (housekeeping, dining, nursing, etc.), maintenance will immediately refer to the appropriate department through inter-office mail or voicemail.

Cooperation: Cooperate with all residents and employees who use the Maintenance Request Program in a way that all routine requests are handled methodically and all emergency requests are handled immediately. All questionable requests are to be referred to Administration.

Scheduling: Staff and assign duties to fulfill all areas of responsibility.

Evaluations: Evaluate each worker according to the policies of the maintenance department, the residents' reactions and personal observation. Encourage improvement and discourage unsatisfactory performance. Cooperate with Union personnel (if unionized) and the Administration in correcting disallowed behavior. Follow basic human rights principles in disciplining. Encourage others to work harder by promoting those who excel in work and by keeping unrelated personality aspects out of promotion.

Judson Core Values: This position requires incumbents to exhibit the skills necessary to represent and support Judson’s Core Values: Respectfulness; Empowerment; Communication; Integrity; Teamwork; and Excellence.

Minimum Qualifications, Education and Certifications:

High school diploma with a minimum of five (5) years’ experience in this field, or a minimum of seven (7) years of work in the construction industry - electrical, pipe fitting or plumbing and HVAC. Strong knowledge of OSHA requirements. Must possess excellent interpersonal, supervisory, and strong communication skills. Management of operational areas including, supervision of department, budget preparation and monitoring, ability to develop and use appropriate industry data and benchmarking; familiarity with local, state and federal laws as they apply to the various components of a continuing care retirement community; development and monitoring of a comprehensive, multidisciplinary preventative maintenance and quality improvement program. Computer literacy required.

Physical Requirements:

Must have the physical ability and energy to monitor facility operations. This may include kneeling, climbing ladders of various sizes, climbing stairs (multiple stories), reaching, pushing, manipulating, talking, hearing, walking and standing for extended periods (8hours or more), crouching, stooping, lifting up to 100 lbs. and repetitive motion. Good vision is essential. No allergies to dust or soot. Capable of working 16 to 20 hours per day. Capable of working with heavy equipment in high areas off ladders or scaffolding. Able to work in cold weather. Able to shovel dirt or snow for long periods of time. Able to handle a fire situation with a clear mind making rational decisions.

Working Conditions: Must be able to work in extreme temperatures, both hot and cold, for prolonged periods of time, confined spaces, inclement weather, high elevations, limited lighting, and wet/damp areas. Must be capable and willing to be visible and become familiar with Judson’s physical plants. Some flexibility in hours is also important.