What are the responsibilities and job description for the Host- Arboretum Daytime Lunch position at Juliet Italian Kitchen?
Job Description:
Title: HOSTPERSON
Reports to: Restaurant Manager
Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
Title: HOSTPERSON
Reports to: Restaurant Manager
Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- Manage Reservations and Walk Ins to seat as many people as possible.
- Manage seating chart and staggered seating when necessary and work as a team with servers at all times.
- When immediate seating is limited, record guest names and number of people in party.
- Politely find party when table become available.
- Provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Seat guests based on guest preferences and balancing of customer flow in service sections.
- Upon seating, offer guests a menu, place setting and inform them of their server’s name. Inspect table for proper presentation and completeness.
- Relay messages/hand off chit to servers and bus persons as needed.
- Thank guests as they leave and invite them to return.
- 1 year host experience required.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to communicate clearly and effectively.
- Must have exceptional grooming habits.
- Requires outgoing personality, warm, friendly demeanor.
