What are the responsibilities and job description for the Bakery/Cake Decorator position at Jumbo Foods?
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Job description
We have Full Time & Part Time Bakery Cake Decorator positions available at our Jumbo Foods Locations.
(Please turn in your application at Jumbo Foods West - 2311 W. Willow)
Summary/Objective:
A Bakery Cake Decorator is devoted to creating orders provided by customers for special occasions, such as birthdays, weddings, baby showers, and anniversaries, as well as ensuring proper freshness and presentation of our Bakery products. A Bakery Cake Decorator is responsible for creating custom products based on the customers' specifications and preference, taking customers' cake orders, recording instructions and special requests, providing suitable recommendations on cake decorations and designs, packaging and selling bakery products while offering consistent high quality customer service.
Reports to:
Bakery Manager and Bakery Supervisor
Essential Functions:
- Consulting with customers to discuss desired cake designs and cake decorating ideas for specialty cakes.
- Decorating regular bakery items according to established bakery standards.
- All areas of customer satisfaction and service, including but not limited to, responding to customer requests, questions, and complaints.
- Demonstrate creativity, attention to detail, and excellent customer service skills.
- Working and communicating successfully with all levels of customers, management and fellow employees.
- Abides by all state and federal regulations including food safety.
- Attends to all customer needs and moving from stocking, sacking and carrying out as needed as well as directing or talking to customers regarding items in question.
- Unload product from delivery trucks.
- Stocking merchandise accurately and between code tags on the shelf, making sure stock is accurately priced, signed, rotated, and tagged as assigned and required by management.
- Ordering merchandise and controlling backstock.
- Requesting and verifying receiving credits for merchandise – that is damaged and/or short on delivery.
- Makes sure the bakery is clean and orderly, properly stocked, priced, signed, tagged and rotated.
- Assists customers with carry out if needed or requested.
- Knowledge of all equipment in the bakery department, including slicers, oven, kitchen equipment, kitchen appliances, pallet jack, box knives, order machines, box bailer (all to be used by employees 18 years of age or older with proper training), calculators, adding machines, service carts, telephone and FM unit.
Competencies:
- Proven baking and cake decorating experience
- Artistic and creative skills
- Ability to use various cake decorating instruments and tools
- Good oral communication skills
- Leadership Skills - Creating a positive atmosphere for all employees and customers
- Basic math skills
- Ability to work quickly, accurately and independently in an efficient manner
- Basic knowledge of cleaning products used, MSDS requirements and lockout tag out procedures
- Willing to work weekends and holidays as needed.
Supervisory Responsibility
- None.
Work Environment
- Retail Bakery Department. Includes standing and walking during a 8 hour work-shift.
Physical Demands
- This position requires standing 4 hours or more each day
- Walking 6 hours or more each day
- Working in temperatures ranging from less than 15 degrees Fahrenheit to room temperature.
- Carrying product up to 10 pounds frequently, carrying product 11 to 70 pounds occasionally
- Lifting product up to 10 pounds frequently, lifting product 11 to 70 pounds occasionally
- Repetitive actions such as simple grasping and fine manipulation
- Maintain head and neck in static position with frequent flexing and frequent rotation recommended
Required Education and Experience:
- High School Diploma or equivalent
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with our without notice.
Job Types: Full-time, Part-time
Pay: $10.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Compensation Package:
- Employee stock ownership plan
Schedule:
- Day shift
- Evening shift
Work Location: In person
Salary : $10 - $16