What are the responsibilities and job description for the Customer Service Rep position at JUMP START STORES INC?
Job Details
Job Location: Jump Start 21 - Towanda, KS
Position Type: Full-Time/Part-Time
Education Level: High School
Salary Range: $14.50 - $15.00 Hourly
Job Shift: Any
Job Category: Retail
Bonuses. Higher Starting Wages. Career Advancement. (Free Soft Drinks….cool people….join our team! )
The Customer Service Representative (CSR) will greet & assist customers with purchasing merchandise, while maintaining store stock and cleanliness.
Duties and Responsibilities:
- Vendor check ins & invoicing
- Greets and interacts with customers
- Consults with customers to understand their needs and preferences related to merchandise
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs
- Answers customers questions about merchandise
- Assists customers with purchase decisions
- Retrieves merchandise from sales floor, stock room, or other inventory locations
- Collects payment using the store point of sale system.
- Maintains store interior and exterior cleanliness
- Performs other duties as assigned.
- Maintains cleanliness of gas bay/ pumps & parking lot/grass island(s)
- Maintain safety of store and pumps
- Understands gas spill cleanup procedures
- Cover call ins until relief is found
Required Skills/Abilities:
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Ability to anticipate customers’ needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the store’s point-of-sale system.
- Ability to manage time accordingly
Education and Experience:
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- On-the-job training provided.
Physical Requirements:
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 75 pounds at times.
- Must be able to bend, kneel, stoop, twist, reach above head & below knees, squat and safely climb a ladder/step stool
Salary : $15 - $15
