General Manager

General Manager - Jumping World, NW Houston

Salary Range: $35,000 - $60,000

Jumping World is seeking a dynamic and experienced General Manager to lead our NW Houston location! Our facility is more than just a trampoline park – we offer a range of entertainment options, including arcade games, trampolines, a full bar, a restaurant, and much more. As the General Manager, you’ll be responsible for overseeing all aspects of daily operations, ensuring an exceptional customer experience, and leading a motivated team.

Responsibilities:

• Operations Management: Oversee all areas of the facility, including trampolines, arcade, bar, and restaurant, to ensure efficient operations and a safe, enjoyable environment for our guests.
• Staff Leadership: Recruit, train, and supervise team members, fostering a positive and high-energy work culture. Schedule staff, manage payroll, and conduct performance evaluations.
• Customer Service: Maintain a high standard of customer service, addressing any guest inquiries, concerns, or feedback promptly and professionally.
• Financial Management: Manage the facility’s budget, monitor expenses, and analyze revenue to meet or exceed financial goals.
• Marketing and Promotions: Collaborate with marketing to implement local advertising, promotions, and special events that drive traffic and increase sales.
• Health and Safety Compliance: Ensure compliance with all health and safety regulations, maintaining a clean, safe, and orderly environment for guests and employees.
• Inventory and Supplies Management: Oversee ordering and stocking of supplies for the restaurant and bar, as well as maintenance of arcade games and trampoline equipment.

Qualifications:

• Proven experience in a management role, ideally within the entertainment, hospitality, or restaurant industry.
• Strong leadership and interpersonal skills with the ability to inspire and manage a diverse team.
• Excellent customer service skills with a passion for creating a memorable guest experience.
• Solid financial acumen, including experience with budgeting and financial reporting.
• Ability to work flexible hours, including weekends and holidays, to accommodate the needs of the business.
• High school diploma or equivalent required; Bachelor’s degree in Business or Hospitality Management preferred.

Benefits:

• Competitive salary within the range of $35,000 - $60,000, based on experience.
• Opportunities for professional growth and career advancement within Jumping World.
• Employee discounts and access to park facilities.

If you’re a results-driven leader with a passion for creating a fun and safe environment, we’d love to hear from you! Apply today to join the Jumping World team in League City and bring joy to our community.

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Shift:

• 8 hour shift

Work Location: In person

Salary : $35,000 - $60,000