What are the responsibilities and job description for the Operations Manager position at Jumping World USA?
We are looking for a high-achiever Operations Manager to act as the key link between the headquarters and assigned district’s branches. You will manage and correct deficiencies that impact services and performance. You will help branches stay up to date with company policies and you will ensure focus on increasing sales and building productive customers’ relations. The successful candidate will be in charge of district’s day-to-day operations and will carry out company policies and guidelines.
Responsibilities
- Act as a liaison between the headquarters and the area’s branches by making regular visits and interacting with management
- Be in charge of operational practices
- Provide leadership support and guidance
- Coordinate with, report and make recommendations to senior management in order to improve customer experience and drive growth
- Ensure that each branch delivers value and excellence to the clients
- Cultivate and grow a strong team of committed branch managers that will maintain profit margins and implement business plan
- Apply innovative approaches and techniques to keep updated with competition
Skills
- Proven district management working experience
- Entrepreneurial mindset and clear thinking
- Business development and strategy implementation knowledge
- Strong leadership and decision making skills
- Ability to sell, manage and drive growth
- Excellent customer relationship management skills
Job Type: Full-time
Pay: From $50,000.00 per year
Work Location: Multiple locations
Salary : $50,000
