Location: On-site/Hybrid – Cleveland, OH 44103 – Must be willing to commute or relocate.
Work Schedule: Monday to Friday - Full-time
Work Authorization: Must be authorized to work in the U.S. without current or future sponsorship.

Essential Job Functions

Survey Development & Management

• Design, update, and maintain surveys to support program objectives.

• Use Qualtrics to create customized surveys tailored to specific program needs and target audiences.

• Schedule and manage survey distribution for timely execution.

• Conduct pilot testing with small sample groups to refine questions and eliminate ambiguities.

• Oversee survey communications, including email distribution, follow-ups, and incentives.

• Engage with alumni via phone and email to achieve response rate targets within deadlines.

Data Validation & Management

• Validate survey responses to ensure data accuracy and reliability.

• Identify and resolve discrepancies or data quality issues.

• Clean, update, and manage survey data in a centralized alumni database.

Analysis & Reporting

• Analyze survey data to extract actionable insights and key trends.

• Business Intelligence & Data Visualization Tools

• Generate reports on survey performance, outreach effectiveness, and recommendations for improvement.

Presentation & Collaboration

• Present survey findings and insights to Goldman Sachs stakeholders.

• Collaborate with internal teams to support program evaluation and strategic planning.

JumpStart’s Core Values & Cultural Behaviors

• Accountability: Deliver on commitments and generate results; ask for clarification when needed.

• Entrepreneurial Mindset: Embrace opportunities, continuous improvement, and change while contributing solutions.

• Equity: Commit to corrective action for historically underserved and underrepresented populations through entrepreneurship and innovation.

• Energy: Approach work with focus, grit, and enthusiasm.

• Collaboration: Work with others to maximize effectiveness and play the most helpful role.

• Humility: Balance self-assurance with active listening, an open mind, and patience.

JumpStart’s Operating Style

• Honest: Speak the truth plainly and kindly, challenge and be open to challenges.

• Responsive: Communicate actively and respond promptly to inquiries.

• Resourceful: Use creativity and efficiency to access relationships, contacts, and resources for success.

• Insightful: Provide knowledge and insights about entrepreneurship and innovation beyond general accessibility.

Benefits

• 401(k)

• Dental Insurance

• Health Insurance

• Paid Time Off

• Vision Insurance

This position offers an opportunity to make a meaningful impact while working in a dynamic and collaborative environment.