What are the responsibilities and job description for the Patient Care Coordinator position at Juneau Bone and Joint Center?
Job Summary
The Patient Care Coordinator plays a crucial role in ensuring a seamless experience for patients within a healthcare setting. This position involves managing patient interactions, coordinating appointments, and providing administrative support to medical staff. The ideal candidate will possess strong organizational skills and a compassionate approach to patient care, ensuring that all patients feel welcomed and informed.
Duties
- Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
- Schedule and confirm patient appointments, ensuring optimal use of clinic resources.
- Assist with insurance verification, authorizations and billing processes as needed.
- Collaborate with medical staff to ensure coordinated patient care and follow-up on treatment plans.
- Educate patients on procedures, treatments, and office policies to enhance their understanding and comfort.
- Schedule advanced imaging and coordinate off campus procedures.
Skills
- Experience in a medical office setting is highly preferred, but not necessary.
- Familiarity with medical terminology to effectively communicate with healthcare professionals and patients.
- Proficient in medical administrative support tasks, including scheduling, record management, and patient communication.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Excellent interpersonal skills to build rapport with patients and team members alike.
- Ability to work in a fast-paced environment while maintaining professionalism and compassion.
Job Type: Full-time
Pay: $25.00 - $29.00 per hour
Benefits:
- 401(k)
- Health insurance
- Opportunities for advancement
- Paid time off
- Profit sharing
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $25 - $29
