What are the responsibilities and job description for the Student Success Coach position at Junior Achievement of South Florida?
Overview
Now Hiring! Student Success Coach
Location: Coconut Creek, FL (on-site)
Schedule: 8:30 AM - 5:00 PM, M-F (this position may require early mornings and/or evenings and occasional weekends)
Reports to: YouthBuild Manager
Job Summary:
The Student Success Coach reports directly to the YouthBuild Program Manager to implement, maintain, and sustain Junior Achievement of South Florida’s YouthBuild program. This position is intended to ensure the students are successful during program and immediately afterwards in their job placements. This position requires very strong organizational skills as they work to maintain all documentation for the program, relationship building skills to connect with students, parents/guardians, teachers and program partners.
Duties & Responsibilities:
- Assist Program Manager in managing and expansion of the Program
- Communicate with schools' teachers, BRACE advisors and counselors to streamline program integration
- Develop monitoring and documentation to continually assess potential barriers and offer supports and resources
- Address students’ socio-emotional needs to increase program retention rates
- Complete monthly student check-ins with each student
- Develop and maintain parent/guardian engagement plan
- Create individualized student plans that incorporate industry interests, pre-apprentice improvement plans, growth tracking to increase employment best fits
- Maintain student documentation
- Build relationships with community resources to ensure wrap around services are available and utilized as needed
- Build student portfolios to showcase student experiences, trainings, certifications, etc. to ensure marketability
- Develop workshops, touchpoints, and practice testing to work with teachers, guardians, and students to ensure high school graduation for participating students
- Assist with the recruitment, placement and support of students in job/apprenticeships after completion of the program.
- Assist with the student recruitment
- Assist with Orientation Planning and Facilitation
- Assist with Curriculum Planning, Facilitation and Evaluation
- Assist with events such as recruitment days, graduations, program days, etc.
- Assist with Employer/Student Matching Platform Buildout
- Assist with Employer Onboarding Processes
- Increase number of businesses and depth of relationships
- Increase teacher/counselor support and involvement
- Other duties as assigned
Required Skills & Abilities:
- Incorporate all 10 of JA's values:
- Commit to Growth.
- Deliver the Wow.
- Be bold, innovative, and creative.
- Do it with passion.
- Own your actions.
- Build awesome relationships.
- Bring fun & energy.
- Celebrate uniqueness.
- Drive and embrace change.
- Be true, be you.
- Passion for JA's mission and a willingness to learn programs.
- Strong ability to manage/prioritize/organize multiple tasks and projects.
- Outstanding organizational and communication skills.
- Exceptional diligence, be thorough and demonstrate complete follow-through in the
execution of the program development strategy. - Demonstrated discipline in personal time management, self-motivation, accountability and
responsibility for personal performance and the performance of the JA Pre-Apprenticeship team. - Strong data analysis, presentation, and public speaking skills.
- Proven ability to work with diverse populations.
- Professional appearance and demeanor.
- Innovative vision that recognizes how to develop and coordinate programs for continuous improvement.
- Must be an effective team player.
- Works well under pressure.
- Excellent customer service skills.
- High level of attention to detail.
- Intermediate to advance proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), databases, and internet research.
- Resourcefully solves challenges.
Education & Experience:
- Minimum 2 years in student/family case management
- Minimum 2 years of educational program implementation or related experience.
- Preferred Bachelor’s degree: Associate degree or equivalent education/experience required.
- Reliable transportation is needed as local travel will be required to speak to donors, attend conferences, and manage program implementation (mileage will be reimbursed).
Physical Requirements:
- Prolonged periods of sitting, walking, and occasionally required to reach, bend, lift, or climb.
- Must be able to lift up to 25 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
JA provides real-world training in financial literacy, including budgeting, spending, investing, and the use of credit; offers cutting-edge skill-building opportunities that enable young people to explore meaningful, productive careers; teaches students how to start businesses; and introduces entrepreneurial values that strengthen workplaces. Last year, with the help of over 5,000 trained corporate and community volunteers, JA delivered various programs to almost 70,000 students in classrooms throughout Broward and South Palm Beach counties and at JA World Huizenga Center at the Lillian S. Wells Pavilion, a first-class facility housing JA BizTown and JA Finance Park. For more information about Junior Achievement of South Florida, visit www.JASouthFlorida.org. Follow JA on social media @jasouthflorida.