Program Manager

PROGRAM MANAGER, ORANGE COUNTY

POSITION DESCRIPTION 

SUMMARY: 
Under the direction of the Regional Executive Director, the Program Manager works in collaboration with the regional team & is responsible for managing volunteer engagement, program coordination, and administrative duties related to Junior Achievement (JA) programs in assigned schools throughout Orange County, as part of the Orange County & Inland Empire region. Responsibilities include collaborating & oversight of assigned program delivery, volunteer recruitment, placement, and training, organizing special student events and competitions, tracking program data, supporting grant-related program requirements, and providing administrative support for the regional team. Full-time position (40 hours/week) based in Costa Mesa, CA. 

Key Responsibilities 

Program Coordination 

• Coordinate the delivery of assigned JA programs in Orange County to ensure alignment with organizational goals. 
• Support the recruitment, scheduling, and implementation of assigned JA programs with school and community partners. 
• Facilitate communication with schools, administrators, volunteers, and other stakeholders to manage program logistics. 
• Prepare and distribute program materials to volunteers, ensuring alignment with program needs. 
• Collaborate with the regional team to maintain program quality, consistency, and alignment with strategic objectives. 

Supervisory & Decision-Making Responsibilities 

• Supervise interns and volunteers, providing guidance, direction, training, and performance feedback. 
• Assign tasks & monitor progress to ensure program success and participant growth. 
• Foster a supportive & engaging environment for interns and volunteers to develop skills & contribute to program goals. 
• Make independent decisions on significant matters related to program execution, volunteer coordination, and stakeholder engagement without close supervision. 
• Identify potential challenges and implement solutions proactively to maintain program integrity and success. 
• Exercise discretion & sound judgment when working with school partners, volunteers, donors, & stakeholders.
  

Volunteer Engagement & Support 

• Coordinate volunteer assignments and provide training under the guidance of the regional leadership team. 
• Provide on-site and virtual support during program delivery to ensure smooth execution and quality experience. 
• Build and maintain positive relationships with volunteers to encourage ongoing engagement and support. 
• Work with groups & community partners to recruit new volunteers, ensuring a diverse and capable volunteer base. 

Data Tracking & Reporting 

• Track program participation and volunteer engagement using the BCRM database in real time. 
• Maintain accurate and up-to-date records of teacher, school, and volunteer involvement. 
• Prepare reports and data summaries to support grant applications, program evaluations, and strategic planning efforts. 
• Ensure timely and accurate data entry to support organizational reporting requirements and performance measurement. 

Program Evaluation & Grant Compliance 

• Administer pre- and post-program evaluation tools to students, teachers, and volunteers as needed. 
• Collect and analyze feedback to assess program effectiveness and identify areas for improvement. 
• Track and report on grant-related program delivery, ensuring all funder expectations are met. 
• Support grant-funded programs within Orange County, ensuring compliance with funder requirements.
  

Administrative Duties 

• Serve as the administrative lead to support to the program team. 
• Provide on-going support to region on program logistics, including coordinating meetings, deliveries, drafting correspondence, and maintaining organized records. 
• Ensure clear communication and efficient processes.  

Collaboration & Teamwork 

• Work collaboratively with the regional team, including development, education, and administrative staff, to achieve organizational goals. 
• Support cross-departmental initiatives to enhance program reach and impact across the Orange County & Inland Empire region. 
• Represent Junior Achievement at partner meetings, community events, and educational forums as assigned.  
• Perform other job-related duties as assigned. 

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Skills & Qualifications 
• Strong organizational and project management skills. 
• Excellent communication and relationship-building abilities. 
• Proficiency in CRM systems, with experience in BCRM preferred. 
• Ability to track, analyze, and report on program data accurately. 
• Detail-oriented with the ability to manage multiple projects and deadlines effectively. 
• Proactive problem-solver with a collaborative and adaptable mindset. 
• Experience in volunteer coordination, event planning, and data management. 
• Ability to work both independently and collaboratively within a team environment. 

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Location & Employment 
• Based in Costa Mesa, CA, serving Orange County as part of the Orange County & Inland Empire region. 
• Full-time EXEMPT, 40 hours per week. 
• Salary: $68,640 to $70,000 annually. 

Salary : $68,640 - $70,000