What are the responsibilities and job description for the Engagement Associate position at Junior Achievement?
Purpose of Position:
As a Volunteer Manager, you will oversee the daily engagement of volunteers for educational programs and organizational activities, serving as the primary resource to ensure participation, retention, and overall support for the education team in the Los Angeles office.
Main Responsibilities:
- Relationship Building:
- Solicit connections with community-based organizations to recruit, train, place, support, and recognize volunteers.
- Collaborate with individuals and corporate partner coordinators to increase volunteer impact.
- Provide regular volunteer training for program volunteers.
- Partner with the Development Team to identify opportunities for new corporate partners and develop supporting materials.
- Key Characteristics:
- Pursue program expansion goals while ensuring adherence to JA program models.
- Foster meaningful relationships with volunteers through active listening and feedback.
- Embrace diversity, equity, inclusion, and cultural differences, and be open to new experiences and perspectives.
- Organization:
- Coordinate volunteer placement and scheduling using internal processes and our database.
- Maintain records of correspondence and engage with community members and program volunteers.
- Track volunteers' performance and retention rates, adjusting strategies to enhance effectiveness.
- Match volunteers with JA program requests and respond to online sign-ups and inquiries.
- Cultivate volunteer recruitment opportunities through the monthly newsletter and online resources.
- Impact:
- E nsure adequate volunteer coverage for JA Finance Park simulation days.
- Support volunteer recruitment for JA In-School Programs and JA Company Programs as needed.
- Create and execute activities for National Volunteer Week.
- Develop recognition tools and templates for JA Programs.
- Collaborate with the Director of Marketing to create content featuring JA SoCal on social media channels.
- Cross-Department Functions:
- Attend weekly department meetings.
- Serve as backup JA Finance Park simulation Facilitator as needed.
- Manage Scholarship application processes and procedures.
