What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Junior Medina - State Farm Agent?
About Us: We're renowned for exceptional customer service, creating a warm, friendly atmosphere from the moment customers step through the door. Our team is knowledgeable, attentive, and always ready to assist with a smile, making every interaction remarkable.
About Me: I’m known for my kindness, compassion, and positive attitude. I strive to create a welcoming and supportive environment, reflecting genuine concern for others' well-being.
Why Work With Us:
Responsibilities:
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
About Me: I’m known for my kindness, compassion, and positive attitude. I strive to create a welcoming and supportive environment, reflecting genuine concern for others' well-being.
Why Work With Us:
- Positive & Inclusive Environment: We value and support our employees, fostering open communication, collaboration, and mutual respect.
- Competitive Compensation: We offer competitive pay, health insurance, and license reimbursement, recognizing hard work and dedication.
- Work-Life Balance: Enjoy flexible schedules and opportunities for professional development.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- Bilingual Spanish preferred
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.