What are the responsibilities and job description for the Senior Technical Writer position at Juniper Square?
A company is looking for a Senior Technical Writer.
Key Responsibilities
Lead the creation and maintenance of all customer-facing documentation, including Help topics and release notesAct as the voice of the customer throughout the software development lifecycle, ensuring their needs are prioritizedCollaborate with cross-functional teams to ensure documentation is accurate, up-to-date, and aligned with brand standards
Required Qualifications
Proven experience as a technical writer with a strong portfolio in Help Center design and UX writingStrong understanding of Agile software development practicesExperience managing documentation systems like ZendeskFamiliarity with tools such as Markdown and version control systemsBonus : Experience in the fintech or SaaS space
