What are the responsibilities and job description for the Account Manager position at Juno Search Partners?
About the Opportunity
We are seeking a highly motivated Account Manager to join our team at Juno Search Partners. As an Account Manager, you will be responsible for developing and maintaining relationships with existing customers to drive business growth and ensure customer satisfaction.
Key Responsibilities:
- Develop and implement account plans to meet customer needs and exceed expectations.
- Provide exceptional customer service and support to existing customers and prospects.
- Identify opportunities to recommend additional products or services to existing customers based on their needs and preferences.
- Process customer orders accurately and ensure timely delivery of products.
- Maintain accurate records of customer interactions and updates using CRM software.
- Collaborate with the sales and marketing teams to ensure a seamless customer experience.
Requirements
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of experience in account management, sales, or a related role.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Proficiency in CRM software and Microsoft Office Suite.