What are the responsibilities and job description for the Procurement Manager position at JUSDA Supply Chain North America?
Position Overview
The Procurement Manager will collaborate closely with logistics vendors and the internal teams to design and expedite supply chain solutions focusing on profitability savings and operational efficiencies. This pivotal role ensures the optimal customer experience by guaranteeing the right product quantities are available in the right places and at the right time.
As the logistics business partner to the internal team, the Procurement Manager will leverage their expert logistics knowledge to assess various needs within the sales team. Their task is to develop well-informed C2M2C solutions to address customer requirements. This role involves aligning the efforts of both business and operational teams and taking ownership of project execution.
Key Responsibilities
Strategic Solution Design:
The Procurement Manager will collaborate closely with logistics vendors and the internal teams to design and expedite supply chain solutions focusing on profitability savings and operational efficiencies. This pivotal role ensures the optimal customer experience by guaranteeing the right product quantities are available in the right places and at the right time.
As the logistics business partner to the internal team, the Procurement Manager will leverage their expert logistics knowledge to assess various needs within the sales team. Their task is to develop well-informed C2M2C solutions to address customer requirements. This role involves aligning the efforts of both business and operational teams and taking ownership of project execution.
Key Responsibilities
Strategic Solution Design:
- Utilize profound logistics knowledge and experience to assess customer logistics needs comprehensively.
- Create C2M2C solutions and strategies tailored to address the identified requirement.
- Collaborate closely with internal teams and external vendors to ensure the timely, precise, and cost-effective development of proposals for Air, Sea, and local Trucking transportation projects.
- Conduct market research and periodic performance reviews of vendors to improve Port-to-Port/ Door to Door transportation solutions. Also, refine Standard Operating Procedures (SOPs) to seize new business opportunities.
- Resolve sales or delivery issues. Engage in troubleshooting with the operation team.
- Provide expert recommendations and solutions to customers concerning regulations, loading methods, freight creation and handling, and availability of special equipment.
- Collaborate with internal departments and customers to create service proposals, provide rate quotations, and establish air/ocean transportation schedules for various destinations. Manage ad hoc pricing requests efficiently.
- Ensure the highest level of service by identifying and resolving problems in collaboration with branch operations. Leverage industry expertise and account management experience. May coordinate shipments with shippers, operations, truckers, and carriers on behalf of the customers.
- Stay updated with trends in the logistics industry. Propose best practices and innovative solutions based on industry trends and emerging technologies.
- Establish and maintain strong relationships with vendors, negotiating favorable terms, contracts, and pricing agreements to achieve cost savings while maintaining product quality.
- Monitor supplier performance, addressing any issues and ensuring consistent quality and timely delivery.
- Analyze spending patterns, track costs, and implement strategies to optimize procurement expenses.
- Monitor market fluctuations and proactively manage risks related to supply chain disruptions and cost increases.
- Conceptualize / establish project plans (determine the parties to involve, map out the project plan / schedule, outline the pros and cons including benefit) and promote / implement.
- Serve as the project manager to plan, develop, and execute the scope, deliverables, required resources, schedule, budget, and sequencing for new solutions.
- Create SOPs for each solution or initiative when executing the projects.
- Maintain and drive project standards of customer satisfaction, schedule, quality, cost and performance.
- Daily/Weekly/Monthly Executive, KPI and Cost Saving Reporting
- Outline the Key logistics initiatives accomplished.
- Establish a SOP (Standard Operating Procedure) in each operational area.
- Bachelor's degree in supply chain, logistics, or other related major.
- 7 years in the Logistics/ Freight Forwarding industry with the resource of the vendor in Sea, Air, FTL, LTL, etc.
- Knowledge of NA transportation operation processes (TL, LTL, Parcel, Cross-border) with high analytical proficiencies
- Ability to develop strategies and tactics to meet existing and new clients' needs and provide customized solutions.
- Highly organized and results oriented.
- Expertise in developing SOPs for Key accounts.
- Demonstrated ability and flexibility in adapting to a constantly changing environment.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Excellent communication, interpersonal, and presentation skills to interact effectively and efficiently with different stakeholders.
- Exceptional organizational skills with the ability to plan, organize, prioritize, multi-task, and use time effectively. Demonstrates attention to detail.