What are the responsibilities and job description for the Dispensary Shift Supervisor position at Jushi?
SHIFT SUPERVISOR
StateWide Property Holdings Ohio LLC (the “Company”) is hiring for General Manager at our dispensary. The Company has partnered with Jushi as the management services provider, overseeing day-to-day operations and administration. While Jushi supports the management and operational aspects of the business, all employment and compensation decisions are the sole responsibility of StateWide Property Holdings Ohio LLC.
The Company is expected to transfer ownership of the dispensary in the first half of 2025, subject to regulatory approvals. Join us in delivering an empowering and trusted cannabis experience for our patients. operational aspects of the business, all employment and compensation decisions are the sole responsibility of StateWide Property Holdings Ohio LLC.
WHAT YOU WILL DO
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction.
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team.
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager(s).
• Assist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently.
• Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for customers
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Support of open communication with the management team and other coworkers
- Reporting of team member issues or customer situations
- End of day daily update e-mails
- Opening and closing duties
• Daily activities, maintenance, and patient information for any reported issues and/or complaints
• Lead in the onboarding and training of new Patient Consultants in partnership with the Store Manager(s)
- All other job duties as assigned.
WHAT WE ARE LOOKING FOR
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Prefer to have at previous leadership experience
- Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent communication skills
- Ability to thrive within a fast-paced environment
- Strong compliance and regulation attitude
- Excellent oral and written communication skills
- Detail-oriented and focused
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Knowledge of cannabis
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
- Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
- MS Office proficient with the ability to utilize and navigate multiple software platforms with ease
- Must be flexible regarding work schedule including evenings, weekends, holidays, opening and closing
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting, standing and walking
- Occasionally reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 20 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
- An environment with moderate to loud noise level
WHAT WE HAVE TO OFFER OUR EMPLOYEES
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
StateWide is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
StateWide Property Holdings Ohio LLC (The “Company”), has entered into a definitive agreement with Jushi as the management services provider responsible for services necessary and appropriate for the day-to-day operations, administration, and management of the Company’s operations. The Company is solely responsible for the employment of all employees and compensation of all employees. It is expected that the Company will transfer ownership of the dispensary in the first half of 2025, subject to regulatory approvals.
